United StatesJurupa Community Services District (JCSD), Jurupa Area Recreation District (JARPD), the City of Eastvale, and the City of Jurupa Valley have partnered to offer E-Citizen, a real-time mobile civic engagement platform. E-citizen is a free and simple way to report non-emergency issues within the boundaries of JCSD service area, and the Cities of Eastvale and Jurupa Valley such as: • Code Enforcement • Graffiti • Illegal Dumping • Park Maintenance • Potholes • Water (leaks, flooding, etc.) • And so much more! A picture is worth a thousand words and E-Citizen makes it a snap. Download it today!
Does not load
I use this app very frequently as I walk around my neighborhood. I always got quick responses and never had any issues. However, this new update is not working. When I try to open it, it stays on the loading screen and I can’t go any further. I’ve deleted and reinstalled. Same result. Please help, until this last update this app was great. It needs to be great again.
United StatesCan’t select report type
Terrible app. It’s required to select a report type but all I get is a blank page and can’t ever submit a request. Tried customer service but no response.
United StatesNancy DE Soto Eastvale resident
Hard to use, time consuming, and I have a phone service to block apps, email, text messages such as this. The App might be convenient to city employees but it is not at all useful to citizens. I could have taken several pictures of the on-going Code enforcement Problem and emailed it directly to Chris at Eastvale code enhancement but I am still trying to sign into the App after one hour of trying. This app is ONLY for the convenience of city employees because they DON‘T WANT TO BE BOTHERED WITH ENFORCING CODES THEY HAVE ESTABLISHED. I will NOT use this. I did notice that it only has a 2.? rating so others don’t think much of it either. Just one more example of Eastvale City NOT being available to its citizens - City Hall has few hours when they are open, they don’t answer calls when they are open, closed all day every Friday and using Covid as excuse, citizens always have to „leave a message“ to get ahold of someone and then wait ONE WEEK to get a call back because they don’t see the call as „important“. Maybe if their job was up to be vacated they might then think it is „important.“ We have NO CODE ENFORCEMENT IN EASTVALE because enforcing the codes and laws of Eastvale is NOT IMPORTANT!!!!!!!
United StatesNot responsive
App is horrible and does not respond. Works 1 out of every 10 times. No support from the developer. Guess I’ll be blowing up their phones at the city since they can’t make the app work.
United StatesDoesn’t work with update
App no longer works with iOS 14.
United StatesHard to use
I hate that you have to use a map to pinpoint where the problem is. I tried to pinpoint a spot on the side of the road but every time I tapped the location on the map, it would bring up a house address for the house behind the location. It was a city sidewalk on the main street, not a house. Also, if I pass by the location where the problem was while I’m driving and then once I get home I have to try and scroll through the map to try and find that location. I don’t like it at all.
United StatesTakes forever to load and crashes
The Newest update has been nothing but problems. Takes forever for the screens to load and when you try and view your recent request the app crashes.
United States
- User can now delete their accounts from the profile page. - Fixed issue with viewing nearby requests filters. - Telephone numbers on info boxes can now be clicked to initiate a call. - Other small usability tweaks.
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