United StatesDubai Municipality’s newly revamped mobile app, provides a range of smart services to match the new digital era, complemented with a fresh innovative vibrant look, intuitive navigation, voice enabled smart search and quick service. This Mobile App is the smart gateway to many Dubai Municipality digital services and information about the city. Following are the Dubai Municipality services to provide seamless integrated customer experience: • Check & Pay: One step to pay your fees and clear the fines. • Search & Enquire: To get the current status of your service request, projects & buildings, and documents. • Find Your Way: Search, locate and navigate to the places using Geo-tagging system. • Happy Home: Maskani to reserve desired plot, Kharetati to issue or renew Dubai. Municipality site plan and apply for Bunyan card for the offers & discounts. • Plan Your Visit: Discover the parks and recreational attractions with booking options. • Start Your Day: Search for registered food items and consumer product safety; book for Dubai Municipality Center’s token; report and requests for all the below DM service categories: - Land, Building & Constructions - Food, Health & Safety - Drainage & Waste Management - Environment & Pest Control - Pets & Animals - Community Facilities - Leisure, Park & Tours The main features of the mobile app include: • Displays DM digital services with voice enabled search. • 360-degree comprehensive view of the customer smart dashboard. • Advance accessibility features for people of determination. • Advanced survey, feedback and easy enquiry options using various channels such as WhatsApp and Chat with Fares. • Ramsatna for electronic national dictionary • Authentic news and social media feed Download NOW! Apply to services anytime, anywhere and save your time.
Problem in checking
I have a plot to check plots with plot number
United StatesAHMED AL ALI
التطبيق سيئ !؟ السبب: المحتويات بما فيها من تقديم الطلبات و تقديم البلاغات جميعها في قسم واحد.. يجب تحسين التطبيق بحيث يتم تحديد تقديم الطلبات في قسم خاص ، و تحديد تقديم البلاغات في قسم اخر وشكراً
United StatesThe worst app ever!
Let’s try to sum it up: 1- not loading properly (specially the sign in page) 2- can’t connect to UAEPass, even though I get approval from their app 3- if I am signing up through my emirates ID why do I need to enter all of my personal information again? 4- the app looks like a website not an app 5- not compatible with IPads, I used it because I can’t log in through my IPhone 6- I want to request a map of my plot. But I simply can’t because I need to connect with UAEPass. Though the sign up required my full detail and national ID ! 7- the navigation of this service request its not clear! For a loot of reasons - first the loading of the page - second the information you get from makani or the plot number are not unified - third when the map is loading you have to click on the plot image and there is no indication that I have to do that I discovered by coincidence - fourth after ALL this hassle I found the right button but I can’t complete the service because I need UAEPASSS!! Which I have but its not connecting - there is even no way after you sign in to connect it, which means I have to sign out and in again!!!! really this is torture, its not normal….I just want my map I shouldn't be going through all of this :(((
United StatesCan't login using UAE PASS
I have another application called "ServiceMarket". After I login successfully in UAE pass, it opens the other application not DM!
United StatesGood
Nice application new update
United StatesBad design and functionality
The app crashes, the app main loading page if only few big picture related to payment with bad design…. I couldn’t make a simple payment so I had to send my driver to DM office who then was sent to alansari exchange to make a simple payment. I could also request for the title deed for a land parcel….
United StatesVery poor design and can’t make simple payment online
Can’t fine the correct function, it hangs and looking for simple payment is a fully day work. Easier to go to the building and any pay the cashier…. Can’t fine title deeds shame :(
United States
Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable • Update some services names as per the new changes. • Adding new features for the user accessibility. Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience For assistance, click on the "Contact Us" icon and select one of DM communication channels
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