United StatesPay your bill, enroll in a payment program, report an outage and track its restoration, all with the new DTE Energy mobile app. Want to make a payment, analyze your energy usage, or just view your bill? The new DTE Energy mobile app makes it easy to do while on-the-go. The DTE Energy Mobile app will give you a convenient, quick and easy way to take care of what you need because we know how important saving time can be. With as little as three clicks you can take care of almost anything – paying your bill, comparing monthly energy usage, reporting and tracking an outage, all in one convenient app. Features - Sign in to view your current bill, account details and analyze your energy consumption - Make a one-time payment or schedule future dated payments - Manage your saved payment methods - Get real-time account and payment related messages - Report a power outage, and dim or flickering lights - Report or get additional information on a gas leak or downed wire - Track restoration progress with updates via email, text or push notification - See what areas have outages and how many customers are affected - Look up nearby businesses to see which have power and their contact details - Increase security while using the app with 1Password and enabling TouchID
Iutage map inconsistent
Tells you there’s an outrage Zoom in to see the area out Then it clears the coloring when you try to see the extent Really nice when you rely on it for info during about 5 outages in 1 year
United StatesWorking
I don’t know what happened but now it is working again
United StatesLimb removal
Thanks so much to the DTE workers who came out today to take some limbs down. The crew was so friendly, kind and CONSIDERATE of my feelings. I hate losing trees! They did their best and were very open to my request to not take the whole tree. They pruned and I understand they have an important job to do. They were 100% better than last year when I lost my cool. Just a little friendly understanding went a long way. I appreciated them so much. Thank you for sending a team I could talk to before the trees came down. It is quite upsetting to see guys just cutting down trees like madmen and leaving the debri. I really appreciated this team that came out today. They were so polite and understanding. Much improvement. Give these guys an A + for customer relations. They deserve a raise. I still haven’t gotten over last year. Thank you so much!
United StatesGreat app… but no iPad version
Easy to use and understand, if only it had an iPad version!
United StatesMap
The outage map is a joke bring back the original map
United StatesGreat App, but..
Great App to do all the functions for your account, but why I can’t SCHEDULE PAYMENT now, you can only PAY NOW, please fix to be able to Schedule Payment, because might be busy day bill is due, thanks.
United StatesCan I change from email to text for E statement?
The app is pretty decent. I’m not happy that I wasn’t able to edit my information on the paper list Bill I would prefer to have it sent via text message, although I was not able to do that it is going to my email.
United States
Bug fixes and enhancements
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