Our Surveillance Team has eyes on criminals from the second they step on your front yard. Using multilayers of deterrence: 2-way speakers, strobing lights and the loudest siren, our surveillance agents take proactive steps to deter home burglaries and package thefts.
Great concept - app needs help
Legacy customer here. I’m supposed to rate the app only but despite being promised my rates would never change, they are 300% higher now. I didn’t even upgrade to their new DS2 hardware to avoid the new pricing but guess I got hit with it anyway. The app is very basic. The push alerts are helpful… but sorting event history isn’t straightforward. Also, there is often a lag or incomplete data / video in the app. I’m told it is “syncing” with their cloud server and will be available shortly. It sometimes never shows up even though I’m supposed to be able to access the video locally. I’ve never been able to. The app supports iOS 17 but it’s lacking a lot of features that other apps have. If they didn’t have live security guard monitoring, not sure I’d use the service.
400% rate increase and data open to everyone
I was one of the legacy customers who were promised our rates would never increase. Well got a call my rate would increase by over 400%. Also while browsing the website I had access to all the customer service messages with everyone personal information including name address and safe words. Not sure who else had access but seems like the company is doing their best to not tell you about it.
Actual humans watch your cameras!
The app lets you go back through the recorded footage to see when the guards interact with people on the property, set hours, notifications, etc.
It’s a must
The best security system ever you can get. You will have peace of mind all the time, and nothing in the market can make you feel safter than Deep Sentinel.
Amazing Service
Since getting Deep Sentinel my wife and I are sleeping better knowing we have guards watching the house. We’ve had some car break-ins recently and it’s not to have have to feel worried every night. The app is straight forward, intuitive and easy to use. It works well and we even get notified if a package gets dropped off. I am extremely happy with the app and service and would highly recommend it.
App updated
Happy to see regular app updates and fixes. Overall happy with the app and the protection Deep Sentinel provides.
For the app only
Alright we got the screen size fixed. Now we need to work on the battery level. It stays at 100% and never says when it’s out. I have to go out and check at the camera to verify it’s not working any more. Please correct.
Rollback TOS
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