United StatesDameWare Mobile lets you remotely access and troubleshoot all of the Windows computers on your network from anywhere from your iPhone or iPad. DameWare Mobile brings the powerful desktop remote control features of the award-winning systems administration software, DameWare Remote Support (DRS), to your iPhone or iPad. With DameWare Mobile, you can: -Remotely access Windows computers from your iPhone or iPad -Provide tech support to end-users from anywhere while on-call DameWare Mobile includes the following features: -Full keyboard & hot keys (Ctrl-Alt-Del, CMD Prompt, etc.) -256bit AES security via SSL -Intelligent auto-scrolling -Favorites and recently accessed computers -Intuitive mouse actions on a mobile platform Important: DameWare Mobile will only work with a trial or fully licensed copy of DameWare Remote Support installed on your network. Before using DameWare Mobile, you must first download, install and configure DRS including the DameWare Mobile Gateway service. You must also deploy the DameWare agent to all computers you wish to connect to. Please visit the DRS website for more information regarding the configuration of DRS and the DameWare Mobile Gateway service. SolarWinds welcomes your detailed feedback on this app through the store, via support ticket as well as through our online community forum (Thwack) as below: Add a feature request and open it up voting by going to our Feature Request Page Engage in discussion with users and employees by going to our Product Forums For issues, please submit a detailed support ticket at our Customer Portal Please leverage Thwack for a discussion since we are unable to respond to comments in the store.
I had low expectations....
They even beat that. Not much use for this app, except burning up your iPhone storage..
United StatesLatest update is a failure
The latest update has been "Installing" for days, even with restarts and killing apps it still shows installing but the app is no longer even available on iPhone 5. iOS 6.1.4
United StatesPoor Execution
I have been using this for about 10 minutes now and so far it is one of the worst remote experiences that I have had. The screen refresh is horrible, which is a huge contributor to a poor overall experience So far this product barely functions.
United StatesCould be better
They need to allow browsing of Active Directory computers so you don't have to enter the workstation info in if you've never connected to it. Another alternative would be to allow importing from your Saved Host List in DameWare Mini Remote on the Windows side. Would also be nice if it included some of the features found in DRS like group membership and password reset capabilities. There are other AD management apps out there, but no "all in one" solution that I know of. This is, however, a big step towards complete mobility for enterprise level system administrators and I'm glad to see it in the App Store.
United States
Resolves a compatibility issue with the Proprietary Challenge/Response authentication type in Dameware MRC 12.2.2
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