Description
The new pioneering COSMOTE UFixit service, allows our specialized agent at 13888 to use the camera of your iOS device to see exactly what you are seeing. Show them the issue in a live support session and let them guide you step-by-step for resolution. For you that you need help immediately for issues related to Fixed or Mobile services equipment (i.e. router, COSMOTE TV set top box, smart home, COSMOTE TELEIO SIMA device etc.) call at 13888 and the technical support agent gives you a six digit pin code to fill in the application in order for the interactive, remote support to start. With your permission, agents have the ability to see what you choose to show them using the camera on your smartphone or tablet and you can terminate the live streaming whenever you want. How to use: 1) Install the application 2) Accept terms & conditions 3) Enter the six digit pin code given to you by the support agent 4) Point the camera at the issue
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About
Bundle Id
gr.cosmote.ufixitMin Os. Version
9.0Release Date
Tue, May 16, 2017Update Date
Wed, Dec 12, 2018Content Rating
Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
52.25MBHas Game Center
NoFamily Sharing
NoSupport Passbook
NoSupported Languages
EnglishWhat's New
version
1.3.2updated
5 years agoAddition of Voice over IP functionality (VoIP). Simultaneously, you can stream live video from your device camera and speak to the dedicated representative who serves you, through the COSMOTE UFixit session.
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