Charly Cares: the babysitting platform for families and babysitters Looking for a reliable babysitter? Charly Cares means carefree care for your children. In our all-in-one app, you connect with the Babysitting Angels, and you can chat, book, and pay for the support you need. Find an Angel that suits you, or post your request on Jobboard to receive offers from the Angels. With our extensive network, you can be sure that your request will be answered. Each Angel is personally checked by us, so we know exactly who is coming to your home. Angels are also reviewed with a rating & review after each babysitting service, ensuring continuous quality monitoring. And if necessary, there's the Angel insurance or our Customer Care to fall back on. Looking for a babysitting job? As a Babysitting Angel, you are a cornerstone for the families you work for. You help children discover, develop, and grow. Use your skills and learn something new yourself. If you join the most advanced babysitting platform in the Netherlands, you work on your terms. You get to determine your hourly rate. Work as much or as often as you can, where and for as long as you want. You decide!
Very unreliable “angels” - canceled membership
I’ve used Charly Cares for several years since I was desperate when I first moved to Amsterdam as an expat to try to find babysitters. In the last year or so the “angels” on this app have been very unreliable - I had a stretch at one point where 60% canceled last minute! How incredibly stressful as a parent! Today I had an “angel” cancel 2.5 hours before the booking and I’ve officially had it with this app and cancelled my membership. I’ve found babysitters in my neighborhood that are way more reliable and actually show up. I no longer find value in a Charly Cares membership.
Bad App Design
This app is so badly designed. Just click around and try to connect with a sitter and you will understand the frustration too.
Review
Would like a filter for language spoken
Service is great! The app is awful!
Seriously, you guys need to improve your product management team. The app crashes often, so does the website. The naming conventions aren’t consistent... some times it shows a 12 hour clock with AM/PM sometimes a 24-hour clock...and then sometimes it spells out “half past” a certain hour! It’s unreal! If the sitters weren’t so great, you would have lost a client long ago. Please improve the experience!
Super user friendly app
New to Amsterdam, love this app! We have had great experience so far with our sitters. I highly recommend it.
Best App in Amsterdam
I normally don’t write reviews but have to after seeing only one for this app. We are expat parents in Amsterdam and LOVE this app and the service. We have used different angels and have completed 20+ bookings. The profiles and reviews make it easy to find trustworthy sitters. And anytime we’ve had any issue, the staff have been proactive in emailing and calling - even initiating communication when they thought we may need some help. What’s more, nearly every parents’ group in Amsterdam has great reviews and recommendations.
Don’t trust
We hade a babysitter “Angel” from this app that stole from us. She went in to our master bathroom when our baby was asleep, stole a serum and used other products that she by accident misplaced. We told the people who are running the app and the response from their side is that because we don’t have proof they are letting her stay on their platform and work as an “Angel”. We feel horrible having trusted them and leaving our baby with a person who is capable to stealing. And we are extremely disappointed and surprised that the same girl is still working in the same company. What else have people reported to these people but because there is no evidence they girls are still working for them?! To all parents, please be careful using this.
- Improved chat
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