AirDroid Remote Support

Introducing AirDroid Remote Support, a new efficient solution for technical support !
It helps you establish connection between you and your partner, providing the most intuitive and convenient way to demonstrate your problem and receive instant help. You can share your screen, receive a call, and send messages to have your partner quickly understand the problem and then provide useful suggestions.

Introducing Remote Support for Business with AR camema, designed for all types of equipment to assist with hardware issues. Simplify troubleshooting by letting IT staff see what you see through screen sharing, and improve communication by annotating real-world objects with 3D markers. 

Quick Guide:
1. Download and open AirDroid Remote Support app on your mobile device.
2. Share the 9-digit connection code to your partner who has downloaded AirMirror. (Note: Your partner needs to download AirMirror, not Remote Support to build connection with you)
3. After your partner connects to your device via a 9-digit connection code, you are in connection!

Features

Voice Call
Your partner can call you to discuss the probem in real-time.

Screen Sharing
Share your screen with your partner to see the issue together. Whether to start/pause/stop screen sharing is all controlled by you.

AR Camera
Turn on device camera and show the surroundings and malfunctioning equipments directly with your IT support staff. Use 3D markers to annotate real-world objects and greatly improve the quality of communication and troubleshooting.

Tutorial Gesture
Your partner can show his/her operation trace and lead you to solution.

Chat
You can send text messages, pictures or even voice messages to help communicate with each other.

Privacy Protection
During screen-sharing, you can pause anytime you want to protect your password and privacy not to seen by the other.