United StatesImagine being so in sync with your air purifier, you never have to wonder if it’s doing its job to remove allergens, dust, pet dander, smoke, gases, and many other indoor air pollutants from your interior environment. Meet the Aeris aair air purifier app, designed with you in mind to provide real-time updates and help you track your indoor air quality. Get a glimpse at what your Aeris aair air purifier app can do: Air quality monitoring At-a-glance readings of your indoor AQI (air quality index), PM2.5 (particulate matter), CO (carbon monoxide) and NO2 (nitrogen dioxide) Track air quality changes over time with up to seven days of air quality data mapping Get notified on poor air quality surges Learn how to improve air quality Remote device control Adjust your air purifier settings remotely and ensure the air is clean when you arrive home Switch to Aeris’ smart mode, so your purifier will automatically adjust airflow based on air quality sensor readings Program your device to run on your schedule while also reducing energy usage, prolonging filter life and lowering the sound levels.
No customer support for my issues
My purifier, has stopped indicating the indoor air aqi on the app as well as on the physical purifier. Only way to contact is to call iRobot and they send a case to Aeris. They took days to reply via email, and the instructions provided did not work. My product is within the 2 year warranty and I am not able to get resolution to replace the product. Do not buy this product.
United StatesDon’t buy this product.aeris a air lite
Impossible to find replacement filters. No customer service whatsoever.
United StatesConnect
Can’t get the app to connect.
United StatesGlorified remote control
This app is a glorified remote control. None of the other functions work. VERY Disapponted for the price.
United StatesWorst app I have ever used
I don’t know where to start. You would think as much as this air purifier is the app would be better but it’s not!
United StatesThey sold out, to iRobot.
As a long time owner, I can tell you that the hardware (Aeris aair) unit I have is still operating flawlessly. The software (back then) did too. Annnnd then.... iRobot bought the company and apparently neglected to keep up with the software app. The app is just out write broken these days. The unit I have pre-dates the QR code system. So, I suppose iRobot is only willing to support the version that they'll profit from. They certainly are doing anything to improve the UX of the pre-existing customer base. If I ever had intentions of buying an iRobot product before, I don't now.
United StatesThe app will not connect. It is a total piece of garbage.
I own four of these regardless of what I do it will not connect to my iPhone using the AERIS app it’s ridiculous. It just goes in circles you put it in the proper mode “I’m Listening “select it’s Wi-Fi and so I care of Wi-Fi put the password in and it just cycles back to start again, it’s totally ridiculous and pathetic fix this you losers.
United States
- fix SMS receiving issue
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