publisher
category
price
Freestore
Reviews
0 (0)
United States
Description
The innovative and comprehensive ADTANCE Smart Service 4.0 platform digitizes your service according to your requirements and possibilities. The modular and expandable structure allows you to book modules individually at any time and to use them immediately. All generated and stored information is available in all modules and can be exported via interface to existing systems such as SAP, Innosoft, etc. and can be used there. The platform provides your service staff and your customers with all important data and tools quickly and easily on all devices, whether smartglasses, smartphones, tablets or computer. From document management systems and digital inspections to remote assistance and predictive maintenance solutions, ADTANCE Smart Service offers a wide range of modules. In addition, partner and third-party systems can be fully integrated at any time, whether spare parts catalog, ERP, or other systems, so that all information relevant to the systems can be exchanged and synchronized. ADTANCE Smart Service Platform 4.0 The ADTANCE Smart Service Platform 4.0 is the only centralized platform for digitizing the entire After-Sales Service lifecycle and encompasses the following modules: ADTANCE Support – Enables live remote support, inspection and maintenance for customers, utilizing devices such as smart glasses and multi-camera fieldstreaming. ADTANCE Workflow – Digitizes, analyzes and optimizes all workflows, including everyday processes, such as maintenance instructions. ADTANCE Process Visualization and Monitoring (PVM) - Monitors the performance of individual machines as well as entire industrial plants. ADTANCE Predictive Maintenance (PM) - Analyzes and evaluates operational data in real time through the continuous monitoring of machines or the entire production plant using built-in sensors. Machine learning-based analysis offer predictions about potential downtime as well as warnings if a piece of equipment will require maintenance. ADTANCE Ticketing - Standardizes entire customer service channels by bundling different channels into one system, including e-mail, telephone, SMS and social media. Creates order and clarity by providing different escalation levels with the respective reaction and resolution times. ADTANCE Document Management System (DMS) - Stores all customer service documents centrally, as well as control the access rights for security and privacy purposes. ADTANCE Parts – A central catalogue system to ensure that all spare part information remains centrally located and easily discoverable.
Category Ranking
Review Breakdown
Screenshots
Download & Revenue
About
Bundle Id
com.adtance.smartserviceMin Os. Version
11.0Release Date
Wed, Feb 24, 2021Update Date
Mon, Jun 12, 2023Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
28.21MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
EnglishSupport
What's New
version
1.0.18updated
11 months agoBugfixes and improvements
Newsletter
Subscribe our newsletter and get useful information every week.
Publisher's Other Apps
Other Utilities Apps
Similar Apps
Stay Ahead of the Market with StoreSpy
Start NowNever miss opportunities
Watch your competitors closely
Start boosting your app right away