5BB application can help you know promotion plans instantly, solve your problems for about our internet connection and support after-sales-services and lots more from 5BB services. It can be used for both 5BB FTTX and LTE services. It is available in two languages, Myanmar and English, 24/7 for your convenience and It is also free to use! 5BB app with amazing features: • View your latest bill instantly. • Can pay monthly bill with your mobile banking. • Check your payment history by monthly • Can request upgrade / downgrade for your 5BB - FTTH plan. • Can report your problems such as billing issue, connection lost, device damage, etc. • Can request for relocation for moving the activated location to another. • Check your usage in LTE service. • Can make renewal service in LTE. • Mail to us in-app when you need help • Announce important news and promotions • Remind you for your monthly bill
5BB bad service
24/7 call center girl is really bad at their work. Don’t know how to communicate with their customer. The only thing they know is “U can’t. This is “…” department’s responsibility. Pls call them. Blah…. “. I thought MPT call center’s service is bad. But 5BB is the worst among internet service providers in terms of service. If u don’t know how to do your job, learn from Bank call center.
5BB
Poor customer service and poor internet speed
Ipad Version လည်း လုပ်ပေးပါ
Ipad Version လည်း လုပ်ပေးပါ Minor bug fix ပေးပါ သုံးရတာ အဆင်ပြေပါတယ်
Customer service
Customer service is pretty bad. No respect to customers. They don’t showed up to the installation to their own promises.
very very bad service
very very bad service. Not worthy even one star.
Expensive and bad service
It's one of the most expensive ISP in Myanmar, but the service is bad and connection is unstable.
Try to scam $$ from customer
Worst
- WavePay integrated for all payments - Recharge payment integrated
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