Visitor Toll Pass

It works great on a per trip basis. But once you’ve completed a trip it’s hard to log back into the app to schedule another trip. The app doesn’t recognize your login and won’t send links to resurrect your account in a timely manner. Yes I cleared the cache. Beware of scams claiming you own $$ after your trip is completed. I just got a txt with a link to avoid a $50 late fee. Not clicking on that! I received notification weeks ago that my trip was complete.

Ga8torgalTue, Apr 16, 2024

United States

Was looking for a viable option back in February 2024 to drive around Florida. Was ready to pay for the car rental toll pass, glad I didn’t! My car rental never went through, while stuck at Orlando Airport I saw the signage to sign up for this pass. I downloaded app from App Store and went and got my pass. A gentleman was there to help and that he did! It cost me an initial $10 to start the pass. I attached the licensee plate in the app just in case. Put the placard on mirror and off I went. Well, drove to Jacksonville and back to Orlando airport. Returned my rental car, dropped off placed in specialized box, took my flight back home. About 3 weeks later, maybe 4, my credit card reflected a credit in the amount of $7. Was ready to pay minimum $10 plus per day for the rental agency toll charge. That would have cost me and extra $30 which the car rental would have pocketed. To my surprise it cost me $3 for a whole three days! Highly recommend using this option if you can!

elprofemaycolThu, Apr 11, 2024

United States

I signed up with ease and was able to use my QR code easily at the airport. After that, I kept checking my account activity and it wouldn’t update the whole week. Towards the end of my rental, I started receiving multiple emails that my trip was now active and that my license plate had been paired successfully. And when I say multiple, I mean 20-30 of the same two emails I mentioned above over and over. I wanted to book a new trip trip but the app is frozen on the Return Your Pass page and I cannot move away from it. I even tried deleting the app and reinstalling it, and I still cannot log back in or clear the notification that I need to return the pass. I see previous reviews from 2 years ago having the same issue. I can no longer use my email address in the app to make a new reservation because it says that user name is not available. The system itself was wonderful and easy, but the app is not very good.

baldovijWed, Apr 3, 2024

United States

Down for maintenance until 1:30 AM. If there’s no app, they can’t do anything for you. Super glad they’re paying two employees to sit there next to the kiosk when it won’t be working for another four hours. Always a pleasure visiting Florida!

3xthecharmThu, Feb 22, 2024

United States

Don't love that I have to log in every time I open the app,but it worked very well on my trip to bypass Hertz's fees for tolls.

ccgdgvcghvfhgvhjSat, Feb 10, 2024

United States

I would like to have used this but I was unaware that the tag machine is ONLY located in terminal A. We arrived at terminal C after a little mess with flights and were having a hard time with kids. We weren’t able to just go to the other terminal to grab a tag so we ended up stuck paying the $12.99 per day that Budget charges. I wish I could figure out what the difference would have been if we had used this one instead.

hawaiianbeeTue, Jan 30, 2024

United States

Do not waste your time with this app. Just get your toll passes from the car rentals and avoid the hassle and headache after a long day of travels.

RebelTateSun, Jan 14, 2024

United States