UTA On Demand makes it easier than ever to move around select zones in the greater Salt Lake City area — with a few taps, book a ride using the app and we’ll pair you with others headed your way. No detours, no delays. What we’re about: SHARED. Our algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency of a shared one. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your community a little bit greener and cleaner, every time you ride. AFFORDABLE An adult one-way fare is only $2.50, so grab your friends and take a ride! How does UTA On Demand work? UTA On Demand is an on-demand travel concept that takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the UTA On Demand app, input your address and we’ll match you with a vehicle going your way. We’ll pick you up on a nearby corner and drop you off within a short walk of your chosen destination. Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
hot trash
i’ve worked as a software engineer in tech for 8 years this app is hot trash thanks
This app is completely unreliable
This app is completely garbage. Anytime I try to book someone it’s a 30-40 minute wait which wouldn’t be a problem if the drivers wouldn’t just sit in a parking lot or side of the road after a little and completely disregard me, making me completely and utterly late to everything. The drivers a rude, over packed, and useless. I wish I could give 0 stars.
Keeps deactivating my account
Overall, I like to app. The main issue that I have is I have two cards saved for payment. Sometimes I will select the one that doesn’t have enough funds on it on accident. When I do this, it deactivates my account and I have to call to get it activated again. It’s very time-consuming and frustrating.
Service
Great & friendly service, Carla was exceptional and informative driver.
Scam
DO NOT DOWNLOAD!!!!!! I don’t know how this made it in the App Store. Once you create it and give your credit number it’s outsourced to India or Pakistan. They are holding accounts hostage to show an increase in users. Very limited service. Won’t allow you to cancel. 100% SCAM!
Perfect
Great for parents needing help with teens!
Bring back buses to Daybreak/South Jordan
Update 05/2024: Same bad experiences. Service can be really terrible as I booked a driver at least 30 mins in advance and they came that late to the point I just left on foot to catch my train. The app didn’t allow me to cancel the ride either. The drivers are almost always late and drop off times are not accurate. I had a driver pick me up then go pick up her daughter from school making me almost miss my doctors appointment. Neither the app or the driver informed me of this detour. You want to book your ride an hour before just to be safe and expect to wait a long time to be picked up. I had a driver take an hour on a 20 min pick up estimate as I saw him drive around the map even stopping someplace for quiet awhile. I really miss the buses because they were reliable and on time. The drivers were always kind and helpful. I could get to the places I needed to be in a safe and timely matter.
Performance improvements and bug fixes
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