United StatesWelcome aboard Trainline – Europe’s leading train and bus app. We’ve made it quick and easy for you to travel across the UK and the rest of Europe by rail and road. You can book great value tickets for Avanti West Coast, GWR, LNER, National Express and more. You can even plan your international trips by train or bus across 45 countries in Europe and the rest of the world, including the UK, France, Italy, Spain and Germany. Plus, you’re always in control of your trip thanks to our live train times (for UK rail, Trenitalia, Renfe, and SNCF routes), price alerts, Mobile Tickets/etickets and seat selection (where available). Why Trainline? • All your train and bus journeys in one place – plan an international country-hopping adventure on our app. • Compare train and bus options from 220 train and bus companies. • Pay in your preferred currency – Available in USD, GBP, EUR, AUD, CAD, CHF, and SEK. • Buy your tickets with Apple Pay, PayPal, and all major credit cards and debit cards. • Add loyalty and discount cards to get benefits from UK rail, Eurostar, SNCF, Thalys and Renfe. • Book in advance or on the day of travel, up to 15 minutes before departure. • Skip station queues with tickets on your phone on selected routes – Buh-bye paper tickets. Travel Europe effortlessly and book tickets for trips with: • Eurostar (UK, France, and the Netherlands) • Heathrow Express (UK) • Avanti West Coast (UK) • GWR (UK) • National Express (UK) • London Overground (UK) • SNCF (France) • TGV Lyria (France) • Thalys (France) • Trenitalia (Italy) • Italo (Italy) • Renfe (Spain) • Alsa (Spain) • Deutsche Bahn (Germany) • ÖBB (Austria) • SBB (Switzerland) • NS (the Netherlands) • SNCB (Belgium) • Flixbus and many, many more… So, download your FREE Trainline app and get access to live train times, and cheap train and bus tickets across Europe. Have a question? Read our FAQs: https://www.thetrainline.com/en/help/ Follow Trainline on social: • Facebook: facebook.com/trainline.eu • Twitter: twitter.com/trainline_eu • Instagram: @trainline
Long time user losing patience
Conceptually love the app but don’t know what’s happened recently - you click on the day you want and it takes you to the day before or after and then it is a battle selecting earlier/later trains to get to where you hoped to get at the beginning of the process. Something ain’t right… which is disappointing because this is my go to for euro train bookings.
United StatesLove
I love using the Trainline to book my tickets. It makes it so easy. Love the App!
United StatesCannot open ticket in app nor search
I thought this app would be great and instead it is frustrating. I booked trips online and the confirmation was emailed. The email had a link to open in the app, but it would not, only saying that I didn’t have any trips booked. And, there is no way to search using my confirmation numbers to add the trips manually. Seems like a major bug for UI.
United StatesNo customer service
We are at the train station and need help, the station says that since I purchased from this company I must call this company. This company has no phone number to call for help. They have an email, but for immediate needs, email is them akin to snail mail, not possible. My advice is to just purchase your ticket through the national rail system for the country you are traveling through. This way, if / when issues arise, you can get immediate help at the station.
United StatesSome serious UX issues
First of all, the best value it provides is the convenience to buy tickets in the palm and seamless integration of payment with Apple Pay, and maybe discount tickets sometimes. But, it has a few serious UX issues need to be addressed. 1) unable to save companion passengers info. It becomes annoying that every search you have to reenter them. 2) it somehow saves the dates and stations of the last search, and if you are not being careful, you can end up buying the wrong tickets. It happened to us that we end up buying tickets at the spot in the train station, but the tickets are for two days later. Luckily the ticket inspector on the train gave us a break, and we just let the wrong tickets expire. 3) on the return trip, it tries to charge about 9 euros booking fee, so we went to the ticket office, and was able to save 30 euros. The train is about to start in 20 minutes, so ticket agent may be offering a discount, but this is not reflected on Trainline app. Anyways, I will not use this app anymore for spontaneous tickets. But it could be useful for planned travel when not in a hurry.
United StatesFraud
Do not use it, the tickets I bought were invalid. And they do not provide refund.
United StatesBe aware about this app. Can let you with out your tickets in the middle of your trip
If you the app be careful. I bought my train tickets and in the worse moment in the middle of the trip block my user name. The result: lost of my tickets. Try to get in contact and no answer. So again be careful.
United States
The little things matter All aboard for some bug fixes and improvements. Our weekly update sorts out a few back-end issues that were affecting our app’s performance.
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