United StatesRent a bike in Hamburg. Whether you are a working person, a leisure time person or a tourist, with StadtRAD Hamburg you can rent a bike at any time, cheaply and flexibly. Everywhere in the city you will find a station where you can rent and return a bike around the clock. In the "Normal", "HVV" or "BahnCard"-tariff the first 30 minutes of each ride are free of charge. In addition to our StadtRÄDERN, you will also find cargo pedelecs at selected stations for big shopping trips and for your children! With our app, you can rent a bike, view your personal opening code and redeem voucher codes. You can keep an eye on the costs in your bookings at all times. So what are you waiting for? Register directly via the app and you can hop on and start cycling.
WONT COMPLETE REFISTRATION
I had just entered cc info (it acted like saving the payment info was an option, when it wasn’t - you HAVE to save the card info for future use in order to proceed). Then it said it was going to text the phone number linked to my cc for verification. Then a white screen came up and the entire app froze. Not giving these people my money.. using a different service
United StatesTerrible experience
Can’t reset password from the app, and tried to rent multiple bikes in 5 or 6 locations but kept getting the same error message. UI feels like a poorly rendered web page as opposed to an app. Lots of room for improvement here.
United StatesTerrible app I couldn’t even register
I couldn’t register on the app or online. I had to call to finish my registration. Then once I got my account information the login failed and called 3 separate times for help and they couldn’t get it to work. They said “the website must be broken” and had no way to resolve my issue. Why even have an app or website if it’s not going to work?
United StatesWorst app ever
This app is embarrassing for such a big company like DB. Horrible/confusing usability, slow and constantly reloading errors.
United StatesFail from go
How can I register for your service when I only have addresses in the United States and the UK? I have searched the list on both the website and the app using the English versions and many countries are included including Kanada but not America, the United States or or the United Kingdom or Great Britain, Britain, England. Be nice to use your bikes but you include most of the world but the two countries I have an address in...
United StatesIt’s great, when it works
Far too often I open the app and get errors like “this feature not available right now” and it’s unusable. This isn’t what you want to see when you’re standing at the bike rack. How long are you supposed to wait around refreshing? Another common error “renting is not possible right now” with no explanation. It’s getting to the point where I’m not even trying to use the bikes anymore.
United StatesLots of bugs, but useful
My account suddenly stopped working through the app. Support said it was an app problem. There haven't been updates to the app in a year... When rotating the screen, the screens sometimes get stuck. Bikes show up where sometimes there are none. Otherwise, I use this all the time to rent and return bikes all over Hamburg. Works for Berlin too.
United States
In this update, we've fixed a bug that was causing app crashes.
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