SNCF CONNECT, THE APP THAT MAKES TRAVELLING EASY OUI.sncf, the market leader in train travel and mobility with over 14 million unique users, now becomes SNCF Connect! SNCF Connect is the new go to platform for simpler, smoother and cleaner transportation, throughout France. Organise all your bookings and manage all your trips, big or small, in one easy-to-use app. SNCF CONNECT, IT'S ALL ABOUT BENEFITS Easy to use with all your tickets, subscriptions and information in one place, to manage your train journeys from A to Z. More options to choose from, for everyday travel as well as for special occasions. Customised thanks to useful, specific information and real-time traffic alerts on your trips. And more environmentally friendly with a wide range of sustainable transport options, information on your carbon footprint, and a dark mode: easier to understand, better for your eyes and better for your battery life! 1) Plan your trip: - Search for your route to get from A to B, anywhere in France. - Compare the different trips available to reach your destination and choose the right one for you. - Find your favourite transport options: public transport (metro, bus, RER, Transilien, tramway), trains (TER, Intercités, TGV Inoui, OUIGO, TGV Lyria, Thalys, Eurostar, etc.), coaches (Flixbus, Blablacar Bus) and carpooling (Blablacar). - Save your favourite trips to save time. 2) Book your tickets and subscription plans: - Buy all your train tickets, cards and subscription plans (including regional subscription plans). - Use your ""My SNCF ID"" account to save your preferences, discount cards and SNCF loyalty cards on the app. - Exchange or cancel your train ticket with ease. - Pay quickly and securely. 3) Travel with peace of mind: - Find your e-ticket and all the information on your trip. - Check station departure and arrival times, traffic information and timetables for your trip in real time. - Receive information messages and notifications of voice announcements during your train travel (TGV Inoui, OUIGO, Intercités and TER trains without displays) - Get notifications in case of disruptions on your trip. - Access all your information in offline mode during your journey. 4) Do you need help? SNCF Connect's customer support is with you wherever you go thanks to: - A smart chatbot and comprehensive online help to support you at all times - French-based customer support staff available 7 days a week by email, phone, social networks... ... more than 8 out of 10 customers are happy with the help provided by our staff members! SNCF CONNECT KEEPS ON IMPROVING FOR YOU Soon, we will be adding new features to make your daily life easier: - Booking alerts to find the right train ticket for you - Price calendar to choose the best day to travel - Partnership with Airweb to make it easier for you to travel in fifteen French cities (Troyes, Saint Nazaire, Poitiers, Sophia Antipolis, Évreux, Nevers, Belfort...) - ... and new, greener transport solutions! Download the SNCF Connect app now and start travelling!
Clunky!
I didn’t believe this app could be as bad as my husband said, but then I downloaded it myself. Sheesh. It’s like someone wrote a slick interface / advertising front end onto a very clunky app. We managed to buy tickets with it, but not straightforward at all. We’ve just come from the Netherlands where their train app was super easy to use. Maybe SNCF should have a look there.
Very Helpful Site!
Easy to use and clearly organized
Non-responsive website
I created an account on the Sncf-connect website, with username (my email address) and password. Suddenly the site rejected my password, and won’t let me create a new one. The “reset password” prompt says it’s sent a reset code to my email account, but nothing in my inbox, nothing in spam. So now I’m locked out of my account! And try contacting a human at SNCF!
Very smooth and intuitive app
The app is fast and very well organized. It is like having a web browser of information at your fingertips.
Does not work!
Did not go past the cookies approval page! Used to work fine before (including before new iOS 17.3.1). Impossible to book trains more than 4 months in advance!
Nightmare
Makanda is right. II. Have been on this app over an hour and I have yet been able to purchase a ticket. This is madness, it used to be so simple a bunch of years ago. I guess I’ll fly.
Webloyalty mes c*****
Intégrer du spam dans votre appli est un nouveau bas pour le SNCF.
for each French railway station, we now provide information on the available lifting equipment (escalators, elevators, etc.) and their operational status. For this, go to the details of your upcoming trip, under the "Station services" section.
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