Almost a million travellers use the SNCB app every month. The official SNCB app gives you an overview of how you can easily and quickly plan your train journeys in Belgium. Follow the timetable in real time, calculate your route or buy your train ticket, ... Take advantage of all kinds of possibilities to travel easily anywhere in Belgium. ROUTEPLANNER • Calculate your route from door to door with the multimodal planner • Save your favourite routes and save time for your next trips • Activate geolocation and make it even easier and more accurate TRAIN TICKETS • Save time: buy your train tickets and Multi via the app • Pay your ticket safely via Bancontact, Visa, MasterCard, American Express, Belfius, KBC, ING or Paypal and save your payment details. • Save and consult your tickets quickly REAL TIME TIMETABLE • Consult real time timetable • Receive departure/arrival times of bus, tram or metro to complete your journey • Tune your travel time to the planned occupancy rate NOTIFICATIONS AND TRAFFIC INFORMATION • Receive warnings in case of changes to your train (track change, delayed traffic,...). • Stay informed in real time of any disturbances during your journey (work, interruptions,...) • Receive our latest offers and promotions directly on your phone
Works great and love the little snowflakes
I just noticed the little snowflakes that brighten up the app icon - I love it! Whoever thought of this, kudos to you - it made me smile and feel more festive :) Also the app works great imo. I use it to book tickets on the fly which is so neat because it saves me time and anguish by not having to find and walk to a ticket booth. I also use it to see if my train is delayed, which it usually is but that’s not the app's fault.
United StatesMuch better now
I’ve read some of the one-star reviews of this app and sympathize with the frustrations of these users. They make some very valid and helpful observations. However, I think the developers really took the feedback to heart and worked hard to fix these gaps. I give it ⭐️⭐️⭐️⭐️⭐️ and had a very smooth experience with good UX. I entered my AMEX card information once, then it was a single click to purchase tickets for any subsequent trips. The “favorites” function is helpful as I can tentatively choose options for going to the airport, then purchase once I commit to a specific schedule. One feature that would be additionally helpful would be to build an option to download the e-ticket to Apple Wallet.
United StatesBroken app
The app stops working when you try to create an account. Useless.
United StatesLacks important details.
The app lacks important details. Say you want to go from Brussels to Bruges. The app tells you to get on a train at quay 6 at a certain time. The train will be labeled something else, like Ostende but the app won’t tell you that, nor will the app list all the stops the train makes so you can understand if you are on the right train or not. By comparison, a popular metro map app for Paris tells you get on a train at. A certain station and time IN THE DIRECTION of “xyz” and most often lists the number of stops before your destination. We used this app for 2 days I Belgium and ended up in the wrong train about 50% of the time. In addition, you can not access the raw time tables, nor can you see which trains left a station at any time from a given station. You can’t even look up the train you may be on if it has left the station. Best get as many time tables as you can and figure it out manually yourself.
United StatesApp won’t even open
This app is so broken that after you install it you can’t even open it. I’ve tried reinstalling it and tried restarting my phone and everything. It’s all up to date. The app literally just doesn’t even open.
United StatesA terrible app
I tried to purchase a multi trip pass but it does not show in the app. I guessed one must create an account in our order to do so. But when I tried to create an account, after entering all the information, it never sent the verification email that is needed to validate the account. I gave up. I should have read the reviews first.
United StatesNot functional
The app used to be great. Now it doesn’t function, can’t buy ticket, can’t log in. Currently it’s useless.
United States
real-time data updates for your favorite routes now always visible. New feature
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