United StatesAll aboard Seatfrog, the first app ever to let you upgrade your tickets, swap your journey times and now buy tickets for a massive range of destinations. Think you have to be rich to sit in First Class? Think again. We can help you upgrade from a standard seat for as little as £10, just by entering our auction. You place your bid and, if you win, we switch you to a fancier seat for much less than you’d pay on the day. You can also buy instant upgrades, which are still dead cheap compared to the asking price. We are partnered with Great Western Railway, Avanti West Coast, TransPennine Express, CrossCountry, East Midlands Railway and London North Eastern Railways. So whether you're travelling to London, Leeds, Cardiff, Liverpool, York, Manchester, Cleethorpes, Bristol, or Edinburgh you can download Seatfrog and buy your ticket with us and why not have a go at bidding on an upgrade to really travel in style. Want to know more? Visit help.seatfrog.com OUR CUSTOMERS - "Thanks @Seatfrog! Sat in first class en route to London, lovely, sunny day, total comfort and room to get a load of work done, and a beer to boot. What's not to love!’ - @Bainbro - "Living it up in first class this morning up to Durham thanks to @Seatfrog" - @cassandra_gw THE MEDIA - "From time-to-time, we see companies tackle problems in a way that makes you wonder why it wasn't done long ago. Seatfrog gives us that feeling." Jon Russell, Techcrunch
Zero stars
I get code to download app. App signs me in automatically yet has no information on the train reservation I just made. When I go to trouble if looking up booking ref # and enter it in, it says no info avail. No information on how when info will be avail, when to check back, no info on how to use the app or how auctions work. Useless.
United StatesAbsolutely useless
Appears to pretend to have an auction running and then just as it ends… no tickets available all of a sudden. Total waste of time.
United StatesDoes not work!!!
I have correctly entered my info a dozen times to purchase tickets that are listed as available only to be told to try again. Grrr!
United StatesDoes not work!!!
I have correctly entered my info a dozen times to purchase tickets that are listed as available only to be told to try again. Grrr!
United StatesPayment system doesn’t work
I’ve spent over an hour trying to get this app to save a payment card and it will not. The cards work with other merchants so it is an app issue, not a card issue. Also, I can’t find a way to get tech help… only a faq page that doesn’t help with my problem. Frustrating.
United StatesApp is crap!
Use ipad and wont turn the screens to landscape. Upgrade that has been paid and charged to credit card does not turn up in app records
United StatesWhat Oxymoronic Nonsense is a “Saving Fee”?
SeatFrog is now levying a ridiculously inflated service fee on transactions. This can be a huge percentage of the cost of the upgrade itself. It’s also not mentioned until you get the stage of confirming your bid - so the “minimum upgrade bid” price is misleading. This is bait and switch price gouging. You don’t charge people a fee and then tell them you are saving them money. Especially when a month ago, providing the same service did not require a fee. Shameful.
United States
We've made it easier for you to get bidding when you find the perfect upgrade and we've been working to make sure your first class barcodes then load as quickly as possible! Give it a try!
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