United StatesRegent Seven Seas Cruises is committed to providing guests with a truly unrivaled experience, both on our ships and on our uniquely curated shore excursions. The Regent Seven Seas app’s SmartGuide allows guests joining large group tours to hear the tour guide’s narrative through the comfort of your own smartphone and headphones. Guests no longer have to compete to walk next to the tour guide in order to hear them speak clearly. Every luxury is included in all Regent Seven Seas journeys, now including this convenient feature to enhance your shore excursion experience.
Worthless
Just returned from a Regents Mediterranean cruise. Not a single guide utilized this tool. Only one of the 10 guides had ever heard of it! This is pretty sad bc for more than half of the excursions, hearing your guide was extremely difficult. Hearing the guide is a very real problem—- but it’s hard to know if this app would help since Regents doesn’t even try to use it!
United StatesCannot log onto the site. Help
I get a screen of numbers But I cannot open any of the numbers WAW
United StatesUseless
No utility at all.
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United StatesNever used
We received a notice from Regent that we needed this app for guide audio on our upcoming 15 day cruise. The first night there was a info session on how to use the app. We downloaded the app and brought our phones and earbuds on every shore excursion. Not once was this used. This seems to be a work in progress.
United StatesNeed better info for guide?
Bad experience in Porto, Portugal. The guide’s unit was faulty or she was not given enough instruction. It cut out every few seconds and we had a group of 35. Impossible situation in a noisy urban environment!
United States
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