United StatesUse Prime Time Shuttle to quickly find a great price for transportation anywhere! Whether you are going to or from work, the airport or a safe night out, let Prime Time Shuttle’s professional drivers get you there quickly and safely. Cheaper than a taxi, Prime Time Shuttle provides a professional private driver who is fully licensed and insured. Pre-established pricing ensures that both the customer and service provider know what the payment will be ahead of time so there are no surprises at the end of the trip. Our cashless system means that you don’t have to worry about payment. Enter your credit or debit card, and your personal chauffeur will get his payment without you ever having to open your wallet. Service is currently available in Los Angeles, San Diego and expanding quickly.
THE WORST SERVICE
DO NOT BOOK THIS SERVICE. You’re better off being dropped off by friends/family or other reputable ride shares like Uber or Lyft. This is what I’ll do moving forward. My first time experience was horrible. The drivers are rude and do not offer to help with loading luggage. The reservation allows Prime Time Shuttle to track your flight in the event of delays or timing the arrival. Upon arrival, there was a slight delay due to technical difficulties of the plane. These outside factors are outside of the person’s control but should be understandable on behalf of the ride service - I would believe so. The driver did not communicate with me upon arrival, instead I had to follow-up with them. The drivers do not have positive attitudes, exaggerate their waiting times (despite having the flight information) and they let you know they can leave you - even though you booked/paid in advance. Just know that you will not have a smooth service with this company. I wish I never booked this.
United StatesDoesn’t work
Either the app or setting up a user ID doesn’t seem to work. I’m a bit nervous that my ride will go smoothly
United StatesCan't login
Unable to tap on the login link, takes me back to previous app
United StatesAVOID @ ALL COST
One star is generous.. this company stranded my parents at the airport after an international flight and refused to refund them, or even apologize afterwards.
United StatesEasy to use and amazing service
Had a great, kind driver who was there exactly on time and got me to my destination early. Thank you so much Primetime for a seamless process! Will definitely be using again soon
United StatesSee other reviews and avoid this service
Totally unreliable. No communication. Horrible customer service.
United StatesHorrible Customer Service
Good luck getting in contact with anyone if there is any problem at all. Do not use this service or application.
United States
For this update, we fixed an issue where the phone number was not displaying correctly.
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