My Transit Manager is a smartphone app that enables paratransit users to monitor the status of their trips in real time. It also provides the ability to see where the user’s bus is on a map, automatically receive text alerts of when their bus is about to arrive, if it is running late, and even if it’s waiting outside their door. It can also be configured to inform family members or caretakers of the same trip status.
Application Loading
Application is locked unable to get into it
Cannot Book Rides for after 7pm.
The constant error messages took some getting used to. If anyone gets them, just keep requesting the same ride and eventually it'll go through. Also the 2 biggest issues are: 1. Not being able to input an address. You can only use addresses in your history... or you could just call... If you don't mind waiting anywhere from 10 minutes to 2 hours for a DAR agent. I'm assuming they're being flooded with calls since the app isn't as helpful as it could be. 2. Not being able to request pick-ups for after 7pm. I can do that when I call in. But the app won't let you. If they fix this, I would have zero reason to call.
Unable to cancel scheduled rides
I can no longer cancel a scheduled ride on the app. I get an error message.
Location services
Currently the app has some glitches from what I can see. We have only used this for a short time however the daylight savings time knocked everything out of whack!! There is no longer a “where’s my vehicle” tab which we use a lot to determine if we have to give our client a ride to her program!! Also the app is calculating longer than usual!
Ride location timing
For a week now the time and the area the ride is doesn’t match up consistently
Ride location timing
For a week now the time and the area the ride is doesn’t match up consistently
Great App
Awesome for paratransit users. It’s helped me out a lot!
- Notification cards now have edit/delete icons (instead of swipe) so it supports accessibility features. Refresh now is an icon instead of pull down.
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