United StatesNo more digging for coins. This is how parking should be. Pay, extend, and manage your parking session with Grand Rapids' official parking app. It’s easy! PAY ON THE GO Pay quickly and securely with your smartphone. - Didn't need as much time as you thought? Stop your parking session early and only pay for the time you need. - Forget refilling the meter in the rain or braving the cold. NO PRICE SURPRISES See when parking rates will change in the future – even when there’s free parking! - Receive email receipts at the end of your parking session. - Expenses made easy, manage your parking history through the mobile app. STRESS-FREE PARKING Get alerts when your parking session is about to end. - Stop worrying about how much time is left on the meter, we have you covered. NO NEED TO RUSH Add time to your parking session directly from your phone.* - Your plans change, your parking spot shouldn't. Simply extend your parking session via our app. -------- GET STARTED TODAY 1. Download the Motu app. 2. Park where you see Motu app signs. 3. Pay for your parking session from your phone. 4. Relax, welcome to parking as it should be. -------- APP PERMISSIONS - Location Services (optional): Used to quickly provide nearby parking zones. * where applicable
Needs time end notification
I don’t understand why they only have a 10 minute warning and no notification for when your time actually ends other than the fact that they want people to forget to add more time so they can give them a parking ticket. It’s really scammy for something made by the city for the city
United StatesSooo slllllloooooowwwwww
App, zones, spaces all take forever to load even when phone has a full strength 5G signal!
United StatesNever works
Have tried 3 times.
United StatesCity uses MOTU outages to issue tickets
While the MOTU app has outages the clown bureaucrats at the city of Grand Rapids mercilessly issue parking tickets and refuse to reverse them even while having records of users trying to submit payments multiple times through MOTU. No empathy is shown toward users. MOTU have no support and don’t own up to their failures.
United StatesThis app has cost me so much money
This is the least responsive and buggy app I’ve ever used. From double charging my account which took so long to clear up, to not putting a payment through making me get a ticket (so many times), this app is the worst. You’d think a relatively moderate sized city like Grand Rapids could afford a halfway decent app developer or web hosting. But this app crashes, buggs out, is insanely slow and doesn’t work so much it is almost completely worthless. Can’t wait till my downtown lease is up to move out of the city. Screw you MOTU. You make downtown living/visiting a needless pain. EDIT: they have changed their payment method which deleted my old balance of $23. It just stole it. Ridiculous
United StatesWon’t open…
Went to park downtown Grand Rapids. Tried to open the app and all it would do was show the logo. Eventually I paid at the meter with my credit card knowing I would add time with the app once it opened. Had to walk a mile back to my car because app never opened and found a ticket on my window. Purpose of a parking app is to allow the user to pay virtually to avoid a ticket. Either this is a ploy for making money or it needs to be addressed to work as intended. Very frustrating and ineffective.
United StatesWhere did notifications go?
App not notifying me via text when time is out. Why did this stop??
United States
Performance improvements!
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