Welcome aboard the HK Express Mobile app! Are you ready to ⁃ Stay up to date with our latest promotional offers ⁃ Search and book flights ⁃ Check-in ⁃ Save mobile boarding passes ⁃ Catch up on destination info ⁃ Save more and upgrade your holiday Search, book, check-in and enjoy your holiday all from the convenience of your mobile device! Getting low-fares on the go has never been easier. Download now and stay up to date with our latest promotions, search and book flights, check-in, get destination information and more... straight from your mobile device! Checking-in with our mobile app allows you to save your boarding pass direct to your device or passbook. If you do not have any check-in baggage, you can go straight to the gate with your mobile boarding pass and enjoy! The best part is, when booking with the HK Express Mobile app, you can save even more money with app specific discounts!
This app is horrible
It’s like they wrote it once, never used it, and never looked back to fix any bugs
United StatesTerrible airline trying to squeeze every last cent out of you
They charged me $50 to change the name on my boarding pass because I didn’t have my middle name on there, and it’s impossible to change it online. I payed $80 for a flight and $45 for a “name change charge.” Ridiculous. The staff was useless in trying to help.
United StatesBest Cheap Airline
This is honestly the best cheap airline I’ve ever flown. Very polite staff, online check in available, pretty clean, no fuss over baggage or baggage drop, overall 10/10! It’s not a luxury airline but it’s exactly what u want for a buffet airline. Definitely exceeded my expectations.
United StatesGood app, but unable to enter some data
The app is good, but, being from another country my credit card could not be accepted to add some new features I wanted (more luggage etc.). I hope that can be fixed for people outside of Hong Kong.
United StatesAwful
Awful airlines the cut costs everywhere. I was forced to buy another ticket even though I was already the the boarding gate and had proof of purchase! Very frustrating.
United StatesBad Username or password???
Made an account of HK express and then went to this app to sign in. All it says is “Bad username or password.” It seems to me that being able to login should be the most important thing about an app. Couldn’t login
United StatesCheckin process is buggy
I checked in for 6 people and maybe one person’s information was incorrect. It returned an error with no information about what went wrong. I was brought back to the view boarding pass page and it only shows 5 boarding passes. I was scared that the error lost my reservation. I tried numerous time to check and my boarding was still missing. I finally tried the manage button and found my reservation. It’s extremely frustrating when there were no instructions. Someone should QA the system better.
United States
General update and enhancement.
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