The Global Entry mobile application enables active Global Entry members to report their arrival at any supported airport in the place of a stationary Global Entry portal. You must be an active member in the Global Entry program to use this app. Simply choose your arrival airport from list of supported airports and submit a photo of yourself to CBP for verification. Be sure to complete this process while you are physically located within your arrival terminal. Once you’ve successfully submitted, you will receive a receipt of your submission that you must present to a Global Entry officer upon arrival. Be prepared to offer further travel documentation upon request. If you are unable to obtain a receipt using the mobile app, you can proceed to an existing Global Entry Portal and proceed with the normal process The Global Entry mobile application also allows existing Global Entry members to store their CBP Pass ID and (if applicable) select their preferred Class of Admission that will be used by all Global Entry services. Note: If you are not enrolled in the Global Entry program, you are not eligible to use this mobile application. This app does not enable enrollment for the Global Entry program. You must either proceed with the normal entry process or use the free CBP Mobile Passport Control app.
Solid
👍
Small problem
I use an iPhone SE. the validation receipt shows photo and details, but the 5 digit code is unreadable. It’s become an issue with some cbp officers who think I’m not enrolled in the program.
Global Entry
Great app!! Makes reviewing information/documents very convenient and quick.
Very useful !
Using the Global Entry for many years, I could not be happier. Does the job!
Govt Done Right
Excellent app. Simple, easy to use. Doesn’t crash. Downloaded this in the mobile lounge at Dulles IAD. Used it 2 min later. Sped through the Global Entry control. Very very good.
Global Entry app takes to long to connect with WiFi
The Global Entry app takes too long to connect with airport & plane WiFi, so filling out a re-entry form is useless on this app. Just have your Global Entry card in hand for faster processing which is the whole point of having Global Entry in the first place.
Bug in Keyboard that pops up
When I tried to type in the known traveller number the keyboard did not let me type in the Alpha characters as it only showed the numbers
Additions - Added a new customer experience survey that requests feedback for select airports - Added a new notifications menu to manage notification preferences and permissions - Added a new release notes section to the What's new page
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