United StatesUnlock exclusive offers and the best accommodation deals when you book direct with Ascott Star Rewards (ASR), Ascott’s loyalty programme. Book your Stay at Destinations around the World With the Discover ASR mobile app, select from over 400 participating properties spanning 14 brands across more than 120 cities for your upcoming stay. What’s more, access the latest travel inspirations to plan ahead for your next adventure. Participating Brands Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Preference, Fox, Harris, POP!, Vertu and Yello. Exclusive Deals and Offers Be amongst the first to experience our newest properties with opening offers, app exclusive deals and stay vouchers; whilst earning reward points for all eligible stays. Manage your Loyalty Membership Seamlessly navigate your loyalty membership, keep track of upcoming stays and effortlessly manage reservations and stay preferences. Convenience on the Go Check-in on your mobile while on the go, and activate your mobile room key for access to your accommodation and facilities within the property. Chat with Us Connect with us via mobile chat or engage with like-minded residents during your stay. Download now to Stay Rewarded.
Can’t even retrieve my reservation
I just downloaded this app because I booked a room in Singapore for 3 nights. But, I’m not able to retrieve my reservation? Also, it took numerous times just to set up an account on this app. Not planning on using it - doesn’t even work.
United StatesRoom Key doesn’t work with iOS 16.
Room Key doesn’t work with iOS 16.
United StatesApp not working
Kindly fix this issue. Your App is not working on the new ios
United Statesلغة الموقع
الفندق له فروع متعددة في السعودية ،، لماذا اللغة العربية غير معتمدة في الموقع ، في الواقع هذا اهمال للعميل السعودي وعدم الاعتراف باللغة العربية في دولة لغتها الرسمية اللغة العربية ومن واجبكم كمستثمرين احترام هذا البلد
United StatesLove the ASCOTT Group
ASCOTT provide costumers residences with low price and good service. The app is clean and efficient. Please consider adding a function to create membership card to Apple Wallet as all mainstream hotel group do that and it is a reminder of unused points.
United StatesNot working again
Can’t make reservations via this app
United StatesCan’t even make reservations
How trash
United States
Introducing our enhanced app experience! Explore exclusive deals, app exclusive rates, and trending destinations effortlessly with our new Discover feature. Unlock app-only perks and elevate your travel planning, See it, Love it, Book it. Update now! What else is new? -Seamless Mobile Key experience for your stay -Performance improvements and bug fixes for a smoother, quicker app experience
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