Use your smartphone to order a ride, get picked up by a nearby driver, and enjoy a low-cost trip to your destination. Why choose Bolt? • Get a comfortable, low-cost ride. • Fast arrival times, 24/7. • See the price of your ride before you order. • You can pay inside the app (Credit/Debit/Apple Pay). Easily request a ride with the Bolt app: 1. Open the app and set your destination; 2. Request a driver to pick you up; 3. See your driver's location on the real-time map; 4. Enjoy the ride to your destination; 5. Leave a rating and pay. Our mission is to bring fast, reliable and affordable transportation to millions of people around the world, while also helping thousands of drivers support their families. The next time you need a ride, take a Bolt! Earn extra money driving with Bolt. Sign up at https://partners.bolt.eu Questions? Get in touch via [email protected] or at https://bolt.eu Follow us on social media for updates, discounts and offers! Facebook — https://www.facebook.com/Bolt/ Instagram — https://www.instagram.com/bolt Twitter — https://twitter.com/Boltapp
Terrible customer support
My first attempt using the app was terrible. I waited for 15 minutes pass the time with kids in cold weather and did not get to use the service. The support staff told me the driver waited for me and attempted to contact me. In my app I have no record of that. I was charged cancellation fee but the customer support only supported the driver but did not listen to the customer. If there was a miscommunication, and if the driver did wait(as I trust), at least they waited in a warm car. Plus There was no attempt to communicate with me(I sent the time and screenshot to Customer support and got closed the case). It is not a huge amount but it shows how the business treats customers. Uber is way more user centric in similar situations.
What a bad joke- on the customers, of course!
This is how it works: call a bolt, wait for 20 mins, then get an antique, dirty car with an unshaven, smelly, smoking, bad tempered driver who aimlessly drives around the whole town, making a 10-minute ride last for half an hour and cost 5 times as much as it should... Perfect if you are a masochist, I suppose. Otherwise, don't use it!!!
Doesn't Work!
The app doesn't send verification code (in Tbilisi) but the website works. So people are stuck out of their account in the application!
Okay
Mispredicts arrival times causing tardiness to appointments and meetings
Can’t authenticate
It keeps saying I will get an SMS but it never comes - phone number is correct - deleting the app since I can’t get into it.
تلاعب في بيانات السائق
تلاقي صورة السائق شخص سعودي وبعدين يجيك واحد من جنسية مختلفة، واذا انك غير محظوظ بيجيك كمان بسيارة مختلفة.. وقدمت شكوى ٣ مرات وما تواصل معي احد او اهتم بالأمر .
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Very convenient to go wherever.
Thanks for using Bolt! We regularly update the app to provide a consistently high-quality experience. This update includes bug fixes and performance improvements. Enjoying Bolt? Please leave a rating! Your feedback helps us improve.
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