United StatesGet access to America's most extensive network of secure on-demand bike parking facilities. • Find all 500+ public BikeLink facilities • View current availability, rates, photos and other facility information* • Start a rental and park your bike with your gear Park your bike for just pennies per hour. Securely park for up to a week at most locations. Get 24/7 phone support from our California based operators. BikeLink has been operating for over 18 years and now has over 400 facilities in dozens of cities nationwide. * Parking rates, duration and availability of features (such as current availability) vary by location and are determined by the facility owners. BikeLink Facilities are owned by local private and public entities such as transit authorities. The BikeLink system is operated by eLock Technologies LLC.
Was good until it wasn’t
Beeen working relatively well until today when it wouldn’t open the locker. Took ~30 minutes with phone support to get it open but it still thinks it’s in there on the app and is now charging at a higher rate. ??? I tried longing out of the app and now when I try to log back in I get error -1009 , which appears to be some sort of domain related error. Maybe that’s why the end rental button was stuck with some sort of highlight cycling across it. This needs to be more reliable. Don’t know if the support is 24 hours but I’d hate to be stuck somewhere late at night because I can’t get my bike out of the locker. … Update - I guess the issue I was having was due to a UI change where you now need to swipe the end rental button instead of pushing it. Agreed with the person I spoke with at BikeLink that this is a great idea as it makes it less likely that one might inadvertently push the button and not notice the door pop open as they walk away. Just the UI wasn’t expressive enough with what action was necessary and the app auto updated, so, no chance to be notified of the change. Maybe a text with a link to a “new features” page would help. The inability to log in was also resolved and something I’d still consider a bug but, since I now know the workaround, I’ll just call it an odd behavior. I’ve bumped my rating from 2 to 4, which means some things still can be improved but a worthy app.
United StatesBroken Junk!
My location has 20 lockers and over the last year I’ve seen them fail one by one until there is just one left. I have contacted support several times but the lockers remain inoperable.
United StatesCannot log in
It sure if the system is overloaded but it continues to tell me my request timed out.
United StatesApp is working
The App has no issue and its working. its a situation beyond my control and even the Bikelink. I have been using Bikelink for over 10 years and i still believe my bike will always be secured and safe.
United StatesApple watch!!
I think the app is great. That’s why I gave it 5 ⭐️’s. However I just wish y’all could make it compatible for Apple Watch too instead of it just being for the iPhone cause I forget that I need my phone out to unlock the locker and I already had put my phone away. So now you know I got to get my phone again just to unlock the locker. But other than that I think the app is great. Can y’all please do this for the update!!
United StatesApp Is Trash
Too buggy. It won't even let me make an account. Better off getting a reloadable card because this app is living in 2011.
United StatesHighly recommended
Great service, only gripe is I wish it were possible to add a Bikelink card to the Apple Wallet (or use Clipper card when stored there), so that I can use it when offline without the physical card.
United States
- Swipe to end rental for a more secure end rental experience. - Bug fixes and minor improvements to improve the rental experience.
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