Meet a pocket-sized travel assistant designed to help you at every step of your journey. From booking a flight, checking in, and receiving real-time flight updates to managing your Flying Blue account, the Air France app is your must-have travel tool. BOOK A FLIGHT Book your ticket for any of our destinations using your preferred secure payment method. To save time on future bookings, simply add your contact information to your profile, and we’ll prefill your details. OBTAIN YOUR BOARDING PASS Check in, select your seat, and obtain your boarding pass directly in the app. STAY INFORMED Turn on notifications and get real-time flight updates and exclusive content about your destination. You can also share your flight status with your loved ones to stay in touch with those on the ground. MANAGE YOUR BOOKING Need to review your ticket conditions, update your contact information or make a last-minute change to your booking? Manage your booking seamlessly directly in the app. ENHANCE YOUR TRAVEL EXPERIENCE Go the extra mile and add one of our extra travel options to your booking with a simple click (seat selection, special meals, lounge access, and more). A SPECIAL SERVICE FOR YOUR CHILD Is your child traveling alone via the trusted Kids Solo service? Track and manage their journey directly in the app. ACCESS YOUR FLYING BLUE ACCOUNT Check your Miles balance, book a rewards flight, modify your profile, and access your virtual Flying Blue card!
Stuck in midst of transaction
Customer service agent over the phone was unable to help with the tech process.airfare jumped up 60$
Not Functional
This was a decent app, but it no longer works. You can’t even log into your Flying Blue account or see your tickets purchased for upcoming trips. I’ve just gone ahead and deleted it because it’s just taking up space on my phone.
App is terrible
Had to log in 5 times to select seats. App freezes and you have to log out because the seat selection picture won’t load. For a major airline the app is the least user friendly I’ve encountered.
Mealtime
People need to be asked to put their seats upright at mealtime in economy.
Feedback
Was not offered to change my seat if I don’t like it?
Difficult to make changes to reservations
Clumsy to use; Difficult to make changes to reservations
Incredibly slow loading
This is an app that people use to inform themselves about flight updates, but the app loads incredibly slowly and crashes constantly, so it’s useless and if anything it causes additional stress to passengers. How does a reputable airline not invest more in a proper app? This is basic customer experience.
Are you ready to embark on your next adventure? Look no further than the Air France app and our newly designed trip details feature. With an elegant and refined layout, managing your booking has never been easier. In addition to these exciting changes, we've also made bug fixes and performance improvements to ensure your experience with the app is seamless and effortless. Your feedback is always appreciated, and we encourage you to let us know if you encounter any issues.
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