99 - Private drivers and Taxi

99 - Private drivers and Taxi

App Report, Market and Ranking Data
category
price
Free
Reviews
4.7 (16.6K)
United States United States
Description
99 is the biggest Brazilian e-hailing app. Our mission is to revolutionize mobility and transform people's lives. With few taps, you can request a car or taxi and also decide how you pay for it, whether it's with cash or straight in the app, where you'll have access to exclusive promotions!

Why request a 99 ride?

Power of choice
We have several options for you to choose how to move around in your city. Cars with private drivers, taxis or rides billed to your company through our corporate vouchers. Every moment in our day to day asks for a specific solution and it's you who is in control. Where are we going today?

Safety first
99's partner drivers go through a rigorous selection process. They rely on in-person and online training to ensure all the safety and comfort you deserve. The cars are comfortable and inspected, and of course, we keep a close eye on the passengers' ratings. That reminds us: don't forget to rate your last ride!

Fair rates
Our service is the most cost saving option in the city. And since transparency is one of our key values, we will always provide you with an estimate of how much you'll pay before you request your car. And with our newest feature, you can also track your POP ride's price in real time during your ride!

Smart-wallet
99's coupons are smart! If you have more than one in your wallet, the app itself shows you the best discount before ordering your car and applies it automatically. Keep an eye on your message inbox and do not miss any of them. To enjoy our fantastic discounts, you must register a card or PayPal account in the app.

Easy to use
Just open the app, choose your destination and you're done! 99 has the best technology in the world to find the right driver for you, and in minutes a car will arrive at your doorstep. Also, talk for free with the driver, by text or audio, using the new feature chat within the app.

Feeling like driving with 99? Come join us! Download 99 app for drivers and register here: http://m.onelink.me/85a6df7c
Category Ranking
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Review Breakdown
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Screenshots
Reviews

Plataforma que não se importa com o cliente

Taxista usando bandeira 2 as 10 da manha de terca, não utilizou o corredor de onibus ( em São Paulo) mesmo comigo pedindo. O valor suposto era 12 foi 17, em uma viagem de 5 minutos. Reclamei de todas formas para a 99 todas caem num robo dizendo que os valores sao similares ao inicial. Que eu saiba de 12 para 17 tem um aumento de quase 50%. Tentei de tudo mas o que me restou é nao usar, o problema não é o valor e sim a consideração ao cliente, por 5 reais perderam um cliente de uso diario.

Franco HsMon, Mar 4, 2024
United StatesUnited States

Nonexistent customer service

I needed a ride to the bus terminal this morning. The first driver was much too far and so I ordered an Uber instead who was able to provide a much closer driver. The 99 application allowed me to cancel without charge because I canceled within a minute. Upon arrival at the bus terminal (10 minutes later), I saw that the 99 app is ***still*** assigning drivers to my house! I requested a cancellation fee refund and was DENIED!!! Application being deleted as soon as I submit this review. Uber gets my business at least 4-5 times PER DAY and 99 lost any chance of taking that business over automated customer support that denied my refund in SECONDS after submitting for it. Now when I try to delete the app, it says I must wait 15 days until ***after*** my last ride “in case there is a complaint!”

John CarlosTue, Jan 30, 2024
United StatesUnited States

Worst Rideshare App

This is the worst ride share app I’ve ever used. I used this app a handful of times while living abroad in Brasil. At the time I had a temp Brazilian phone number. My email is still connected to an account and I constantly receive email with receipts for recent rides 3-5 years after I last used the app I have attempted to reach their costumer support multiple times but there’s no way to access costumer support without logging in with the temp number I used to create the account, which I no longer have access to. Absolutely infuriating…

a_limaFri, Jan 12, 2024
United StatesUnited States

Extremely unjust, open theft

This app literally steals money. • During a trip the price of a trip can go up. As a passenger you can’t report it or do anything about it. The UX is non-existent. App: “It happens.” • Drivers often lack change and give “credit” on cash payments only for the app to not let you use those credits. Worst car share app ever.

NoPixOKMon, Dec 25, 2023
United StatesUnited States

App sem nenhum Suporte

Usei o App anos atrás e já não tenho mais o número de celular. Quando tento me cadastrar com o novo numero, dá erro dizendo que meu email já está registrado. Não existe uma forma de acessar o cadastro anterior nem pelo App, nem pelo site. A Ajuda deles só está disponível dentro App apos o login - parece piada, mas não é. A unica Central telefonica que encontrei 0300 313-9999 nem completa a ligação. Não sei como uma empresa baseada em software pode ser tão ruim e se esforçar tanto para não oferecer suporte ao cliente. Mas esperar o que de uma empresa Chinesa 🇨🇳

KDLaoMon, Dec 18, 2023
United StatesUnited States

App doesn’t let me to use credit card

I’ve spent more than an hour taking to their specialties, and they couldn’t fix the problem. Saying that my bank declined the trans arils - but it’s not true. I checked with my banks and with Visa and they don’t see any transaction attempts. Really frustrating. Can’t use the app and the team isn’t competent enough to provide help

inon kohenTue, Dec 12, 2023
United StatesUnited States

Consistant cancellations

The drivers consistently cancels the rides, leaving the user unnatended. There is no feature whatsoever to reduce this and I endedep up losing hours waiting for drivers who had no regard for the user.

PedroPellegSun, Dec 3, 2023
United StatesUnited States
Download & Revenue
DOWNLOAD 241KMar 2024Worldwide
REVENUEN/AMar 2024Worldwide
download revenue
About
Bundle Id
com.99taxis
Min Os. Version
12.2
Release Date
Tue, Aug 21, 2012
Update Date
Mon, Apr 22, 2024
Content Rating
4+
Has IMessage
No
Support Watch
No
Support Siri
No
File Size
207.85MB
Has Game Center
No
Family Sharing
Yes
Support Passbook
Yes
Supported Languages
English, Portuguese
What's New
version
6.41.0
updated
1 week ago
- Various improvements and bug fixes
- Improved some page display details of product presentation
- Improved the map accuracy for better user experience
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