Welcome to 13cabs – Australia's leading taxi app, offering the largest fleet of cars and Professional Drivers for a seamless, safe, and efficient travel experience. Now accepting PayPal as a payment method, 13cabs caters to all your transportation needs, anytime, anywhere in Australia. Whether you're looking for a reliable airport transfer, a luxury ride, or a convenient way to manage your travel plans, 13cabs is your go-to taxi service. Seamless Booking and Payment Flexibility: Effortlessly book your ride 24/7, track its progress, manage your fare, and pay conveniently with options including PayPal, credit card, Apple Pay or Cabcharge. Transparent and Predictable Pricing: Fare transparency is paramount. With 13cabs, enjoy a clear pricing model with no surge pricing. Our Fixed Price, available in select locations, ensures predictable expenses for your travels. Uncompromised Safety: Your safety is our top priority. Each taxi is equipped with security cameras, and we maintain strict confidentiality of your personal details. Plus, our Australian call center is available 24/7 for any assistance. Diverse and Accessible Fleet: Choose from a wide range of vehicles including sedans, SUVs, MAXI-TAXIs, wheelchair-accessible vehicles, luxury Silver Service sedans, and specialised Airport Transfer services. 13cabs caters to every travel requirement. Personalised and Comfortable Rides: Experience travel tailored to your preferences with MyDriver. Save and request your favourite Drivers for future trips, ensuring a consistent and comfortable journey. Efficient Multi-Stop Journeys: Plan complex travel itineraries with up to 4 pick-ups and drop-offs, all while enjoying our Price Guarantee. Real-Time Tracking for Peace of Mind: Keep an eye on your taxi's location in real-time, easily contact your Driver, and share your ride details for added security during your travels. Prompt Parcel Deliveries: Count on us for quick and reliable deliveries, with pick-up times under 10 minutes, ideal for urgent parcels and more. Special Services for Every Need: Whether it's Taxi for Pets, Baby Seat Taxis, event transport like weddings, or efficient Parcel Delivery, we cater to all scenarios. Why Choose 13cabs over other ride-sharing apps? In the world of ride-sharing, 13cabs stands out for its commitment to safety, reliability, and professionalism. Avoid the unpredictability of surge pricing with our transparent fares. Our Professional Drivers are thoroughly vetted for a secure and enjoyable journey. Personalise your rides with the MyDriver feature and choose 13cabs for a trusted transportation service that prioritises your needs and safety. Download the 13cabs app today and experience the future of taxi services – where every journey is more than just travel; it's about exceptional, tailored service. For more detailed information, visit the 13cabs services page.
I want to like this app
It’s nice to have an alternative to Uber especially when their fares are surging. Sadly I’ve only had bad experiences using this app. The UI is bad. The app dropped back to the start and then I find I was charged twice for a ride - that never showed up!! They also don’t have a easy way to message or call them to find out what’s going on. Now I have to call my credit card company and have the charges cancelled. All they have to do is mimic Ubers app or Lyft…
Can’t get verified
Can’t get past the verification process. I selected USA and entered my phone number. The 14 second countdown begins, and I never receive the text giving me the code, so I can sign up. I saw one of your cabs while on a tourist bus. I could’ve used you yesterday and today.
Sydney, Aus: cab driver taking his time
I ordered a cab in sydney and the driver took his time driving around the city. Never gonna use this app while in town.
Terrible app
For starters, app refused to send verification code to phone number so had to use Apple Pay quick book, waited 45 minutes for a driver that was 8 minutes away, and when driver arrives picks up different group and refuses to explain drivers number was T506709 still waiting to n refund that paid for trip
If you use the quick Apple Pay option, no info given to dispute ride
Did this at Sydney airport and went to pre arranged ride pick up area. The driver simultaneously accepted, started and ended the ride (I was not in the vehicle, nor was it in front of me). No way to dispute the ride as the website asked for trip info, no history shown in the app.
App doesn’t work with int’l numbers
Visiting Australia and trying to use the app. It says it will text an international number and I am given the option to add my international phone code but the text does not work. Website also requires Australian text number. Will use different company.
Terrible Service!
compared to uber, this app is a sham. the waits are consistently too long(at least in city center of sydney). drivers have no idea where they are going, and are rude. I have been driven by at least half a dozen drivers as I waited outside the front of my hotel. Note this happened at more than one hotel. When you get in the car, after you've already confirmed the address in app, they still ask "where are you going and whats the address" because they genuinely don't know where they are going from their side. it's terrible overall. Wouldn't use this app unless you absolutely had to
you can now pay in app with PayPal- Bug fixes and performance improvements Your feedback is important to us, please send any suggestions, issues or accolades to [email protected].
Subscribe our newsletter and get useful information every week.