United StatesThe Veo Camera App provides easy connectivity to your Veo Camera 1, 2 & 3. Giving you full control, with intuitive navigation, to start and stop your recording or livestream. Manage and view your recordings with instant playback. Stay informed of your camera status and camera health metrics. Veo is an AI powered sport analysis tool, allowing you to capture your game with ease. Our AI automatically tracks the ball and detects key events during the game. So you no longer need a camera man and can quickly and effectively analyze your game. After uploading the recording to the Veo platform, you will receive a full breakdown of the game. With the ability to edit, draw, clip and share highlights with players and fans. With analytics you can see possession, heat maps and more statistics. Get started today! The Veo Camera app features: - Easy first time setup guide - Two tap recording start - Livestream to Veo Live and external streaming destinations - Manage and assign your recordings - Analyze your game at halftime or directly after with instant playback - And much more to come….
App isn’t worth it
For players this app is I where near worth it. You might as well go to the website because it just takes you there. Please make it accessible to watch games in the app.
United StatesCustomer Service Lacking
Camera and software works okay when the camera actually operates correctly. Data tracking shouldn't even exist for possession or passing related data points it says it takes. I've fact checked by manually tracking possession and passing string stats and it misses several moments of the game. One of our cameras overheats and doesn't even record. It will be fully charged, in off mode (no lights on whatsoever), only for me to return 5.5 hours later to the battery down to 53% and camera temp at 178 degrees. Have been trying to resolve the issue since April with no solution yet. Was told it was a firmware issue and the camera needed to be updated - that didn't fix it. Was instructed to run several diagnostic tests that take a mimumum 16 hours to complete, and no follow up on resolution. It should not be this difficult for the company to realize the camera is faulty and should be replaced.
United StatesVEO2 Brand new only worked twice. Customer Service is terrible.
VEO2 Camera brand new only worked twice. I followed all troubleshooting guides, firmware updated, app on iPhone 13 Pro updates. Continues to either not record or stops recording randomly after a few seconds, a few minutes, etc. now your customer service expects me to film a video of what it is doing wrong when it obviously needs to be sent back and repaired. Very upset and not a good first use experience. I was going to buy this first one then invest in several veo2s for my business but with the lack of customer service and the poor performance I don’t think it’s worth it at all.
United StatesIffy
For veo 2 camera, When you’re the only WiFi network it works great for streaming set-up if not you’re out of luck. App needs to allow you to forget other networks or set a preferred network
United StatesApp Connection Issues
Like others, have been unable to enable preview or start a recording for the last 3 weeks. Support is essentially non existent and asks to update the app/firmware repeatedly. Incredibly disappointing support/service and frankly not worth the money or hassle.
United StatesApp or camera not processing command to record
Another season of a non-working 6 month old camera. Season one it did not work, now season 2 I got one recording in, bad firmware update and app update that no longer allows the camera to record
United StatesRecent updates ruined usability
The app refuses to connect properly to the camera. I either get an error message or the camera will stop recording after a minute or two. Been waiting to hear back from their customer support.
United States
We are constantly working to perfect your capturing experience and with the latest release we have improved the camera security feature added in the previous release. - Now the app will give more information about the prerequisites needed for connecting to the cameras. - Other small UI issues have been identified and fixed.
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