United StatesTrace is the all-in-one soccer game video system. The Trace Teams iOS app is used by your team’s Trace equipment manager to control the TraceCam and Trace Case, update team rosters, start and stop games, and manage game uploads. Parents use the Trace Teams iOS app to capture even more angles and closeups of their player. Just select “Record MultiCam” and hit record. Your iPhone video will be saved to your camera roll and stitched to TraceCam footage to deliver you epic highlights. Looking for your game footage? No app needed. It will be emailed to you after each game. Recording games and editing film can be complicated, time-consuming, and expensive. Trace captures your game footage and delivers each player's highlights directly to their inboxes after each game. Players, parents, and coaches can create playlists to rewatch games and plays, easily share highlights, and keep track of progress throughout the season
Really disappointing
The app is very disappointing. Anytime you want to do anything it just opens a browser and redirects you to the website, which never stays logged in so every single time you have to go through their 2 factor login process. I’m the team owner and coach, I can’t even adjust my roster or anything in the app. What’s the point of the app? Just to run the camera. STOP MAKING ME LOG IN ANYTIME I NEED TO DO SOMETHING!! PROVIDE AN OPTION TO STAY LOGGED IN. I miss VEO already.
United StatesImpossible to set up
For the price of the camera and subscription , please invest in friendly guidance for how to connect and set up the camera, it doesn’t work Thanks!
United StatesHad High Hopes
The idea on have AI clip highlights is great. And let me say the customer service staff attempts to be helpful. However, after having this for a full season what I have found is: (1) The actual video quality isn’t great (2) The app is not very intuitive/user-friendly (3) The AI constantly miss tags players (4) Upload time to actually getting access to your video can be extremely long, particularly on the weekend when apparently they must have a lot of videos to process. In the end, everyone on our team that I convinced to get the app went back to another tool before end of season. We are going to do the same.
United StatesNot good at all
GPS didn’t work indoors and new AI is terrible. It misidentifies players 50% of the time so we have to watch and clip ourselves anyway. Editing feature is even worse…what a waste of our money. Avoid and go to another platform.
United StatesGood idea but extremely difficult to use
First off, I work in technology and have for close to 20 years. I say this so you’ll understand that I’m not a person who has zero technical skills when reading this review. We have 2 kids of different ages on 2 different teams, both use Trace. App design is really weird. You login to the app but the app is basically useless. if you want to watch games you are redirected to the web browser. In the web browser it’s hard to zoom in and out because that’s not what a web browser was really designed to do. Now I help set up the camera for games and have additional permissions. I’m now seeing that the app’s true purpose is this function. But now that I help setup/run the cameras for my older son, I can no longer see my younger son’s games. I have to switch back and forth between different emails to login to view games or wait for emails to come out and click on links in them (which is hard to find emails from weeks/months ago). The camera technology is great but they did not put much effort into the usability for parents/family members. It’s just an extremely painful process to view games. You should probably skip paying the fees until they fix the viewing experience.
United StatesWorth it
You pay less than 10$ a month for the camera and as a kid that uses this device it has made myself much more confident with the ball at my feet I love seeing myself score dribble defend it makes me want to play more I think every soccer kid should get this😁, 5 STARS!!!
United StatesHorrible customer service
They do not have a customer service number if you need help setting up, you to submit a ticket they don’t get back to you. I was missing a part and I have been dealing with this since November 30 and have yet to receive it, they have created the FedEx label since November 30 but have not sent out the equipment!!!!
United States
New links to the club administration pages in the settings
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