With THEMAGIC5 app it is now possible to purchase a pair of custom fitted swimming goggles. The app in-cludes an innovative scanning technology, which is easy to use and enables the company to produce gog-gles that are fitted to your facial structure. Follow these 3 simple steps and your first ever custom fitted swimming goggles will be on their way to your mailbox! 3-step process: - Download the app - Scan yourself and select your preferred color/mirror coating - Enter shipment and payment details* Main features in the app Scanning Technology: The scanning technology is proprietary and is developed with the purpose of securing an optimal fit of your goggles. This will minimize discomfort and prevent water leakage. The scan is easy to complete and typically takes less than a minute. See the scanning introduction videos in the app and follow these instructions when you do the scan: - Access to high-speed internet, preferably Wi-Fi - Check that you have constant light exposure - Have your back against an even surface (e.g. a wall or a door) Manage your orders: If you have already bought your goggles via our website, you can login to the app and your account will automatically have a voucher equal to your purchase. All you have to do is complete the scan and select your color/mirror option. If you have not yet bought your goggles, you can purchase them goggles directly in the app. Simply follow the 3-step process described at the top. Reorder goggles from your purchase history. We will register your previous purchases in your app. This way it is easy to reorder your favorites. You can also reorder for your family members if they have used your ac-count to do their scan. Find your favorite goggles: In the app you can browse through our product catalogue to find your favorite goggles. You can see non-mirror and mirror coating to find out what best suits your needs. *You will not have to add in your payment details if you have already bought your goggles via our website.
App doesn’t work on iPad Pro
The app opens up to a blank white square then does nothing. Tried downloading three times.
How to link scan to my order
I placed my order, downloaded the software to do the scan, but have no idea how to link the scan to my order. Website gives no information neither does this app. Very disappointed.
Scanning Took Forever
My face scan literally took 5-6 minutes. Gave up after my first try and had to try again.
Claims 95% success but probably far less
Followed the instructions multiple times and would get an email saying they needed a re-scan. After 3 of these I gave up. For the price of the goggles they need to greatly improve the software experience. The only saving grace is they issued a refund quickly.
Very practical use
Easy and quiet practical way to use this app! I really enjoy the self explanatory way of use.
Need healthy cognition
I have a brain injury, so I’m not the most cognitive, but I cannot figure out when my goggles are coming, or what the status of my order is. I’m cognitively impaired, but cannot figure out, the status, of my order.
The only goggles that work for me
The goggles are so comfortable and leak free!
Bug fix.
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