United StatesThe NFHS Center for Officials Services (COS), powered by DragonFly, is THE app for high school officials. The COS brings all things officiating into a single place so you can manage your schedule from anywhere with ease. Use the COS app to: • View your game assignments • Get push notifications for new assignments and changes to games • View and talk to your crew • Communicate with school staff • Access your digital NFHS insurance card • Access your state passes and cards • View and withdraw your payments • Block your schedule for your assigner • Share your distance limits with your assigner • Block officials and schools when you have a conflict of interest • Fill out ejection and incident reports • Keep a record of your past games • Apply for new credential cards and passes each year Coming soon to the COS app (and already available on the website): • Register with your state association • Register with your local associations and officiating groups • Pay your officiating dues To learn more about the NFHS Center for Officials Services, powered by DragonFly, and to log in to the website to access all of the platform features, visit dragonflymax.com/officials.
App issue
App opens but will immediately close.
United StatesNot a good review
Dragonfly is the worst assigning app I've encountered. It has a fraction of the features that other assigning programs offer, and the features it does offer are mostly flawed or unusable. This program seems to be designed and run by people who have no connection to (or knowledge of) sports officiating.
United StatesTerrible user interface and unhelpful customer service.
The navigation on this app (and it’s web counterpart) is counter-intuitive, options are very limited, the ability to edit things such as blocks is almost non-existent, and customer service never offers viable solutions to any issues.
United StatesWhat a mistake
No calendar synchronization. No filtering for games that have been assigned but not yet accepted—so you have to scroll through an entire season of games regularly, just to make sure you didn’t miss an assignment. No ability to turn off useless reminder notification emails. Horrendous (ie, “no”) customer support that basically tells you your problems aren’t important to them. This app makes an official’s job significantly more difficult and complicated. It’s hard to imagine how Ohio moved to it, knowing how problematic it is.
United StatesWorthless piece of crap
Basically, the app is nearly useless and about the only good thing is being able to see your schedule and transfer your pay to your account. There is no calendar and you can’t see your blocked dates on the app. Of course, this should be no surprise as the full site is also pretty useless. Top it off with ZERO customer support and you have a whole state of unhappy officials, assignors and schools who would love to go back the Arbiter.
United StatesHorrible customer service and issues throughout
There are so many issues I have had with this app. I’ve reached out to dragonfly several times and was basically told they can’t help. When I asked for my issues to be forwarded to another agent to help I was told there was no one else. And when I asked to have someone else in Customer Service speak with me I was told “I’m the manager of customer service and there’s no one else I can forward your issue to”. Dragonfly is unwilling to address issues and because of that I’m not getting paid my game fees and that is creating conflict between myself and the schools
United StatesJunk
This app is so annoying can’t even see a way to get help . Need to add a sport on my list of things I can do but it’s not letting me do so . No place to add it. Just junk needs tons of work to do any sort of good.
United States
Bug fixes
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