United StatesThe Vanco Mobile app is the simplest way for you to connect with members of your church and build community. It’s the home where church members stay connected, donate, plan and share. Features: - In-app one-on-one and group chat for members to connect. - Empowers members to give from the app. - Church leaders can send church news through push notifications to all members, or send notifications to small groups, like Bible study groups or event registrants. - Create virtual or in-person events for groups or the whole congregation.
Can’t find my church
Our church has used this app for a few years now and it’s so finicky. I can find it on the website but on the app it states it doesn’t exist. Extremely aggravating.
United StatesSearch function needs help
This is a useful way to give to our church, but the search function to find your church needs some attention. The search should bring up churches regardless of spelling, etc when you are searching for something as common as St. Paul’s - if your church entered the name with Saint spelled out, it doesn’t find it, ditto if they do St with a period or without a period, or Paul’s with our without an apostrophe. If you are looking for St. Paul’s all the options should come up. Also would be handy to let you search by zip code.
United StatesApp will not complete transactions.
Not sure when it stopped working but the app is now useless. I have worked with our church contact with no results. There is no direct technical support which I think is appalling. The basic problem is that I can enter everything to the point where you are supposed to review the transaction and the continue to review button will not work. On an iPhone 14 so not old tech. Will need to abandon the application. Very frustrating.
United StatesOne of the most unusable apps ever
There are so many problems with this app. First, as you are signing up, it resets if you leave the app. So if you use a password manager for security (you are using one right? This isn’t 2003) you have to start over. Then when you get to the point of checking your email for the verification, guess what, you have to start over again. But now an account exists. So now you have to rest your password, which you try to get smart and do on your PC, which for some reason doesn’t carry over to the app. I am pretty close to having my church switch to another service as this is ridiculous.
United StatesAwful
It goes back to “find organization” page every time I go to another app. I can’t get my account created because I when I need verify my email address I can’t enter the code. Truly pathetic.
United StatesFrustrating
When signing up and you leave the app to go to your email to get the confirmation number the app resets and you can’t enter the confirm number. That needs to be fixed.
United StatesTerrible
This app is terrible, better than Give Plus but still pitiful. It will not save CC information. 8/10 times gives error and doesn’t process payment. They don’t offer tech support directly to the user. Just awful choose a better solution with choosing for your organization
United States
Minor bug fixes and enhanced user experience for a smoother donation journey.
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