LifeMiles | Miles Care is the best thing to ever happen to you since takeoff, and it’s now available exclusively to LifeMiles members. Wherever you go, Miles Care has your back. You just need your LifesMiles | Miles Care app on your smartphone, and if something happens you’ll get immediate access to world-class coverage and benefits, all included in your subscription. Airline lost your suitcase? No problem. Missed your connecting flight? So what? Feeling sick all of a sudden at the seafood market? You’ll be okay. Because no matter what happened, for those moments you’d rather forget you’ll have Miles Care’s exceptional coverage and benefits to help you quickly get back on track. alle, our Hum/Bot, will be always on, always ready to assist you to resolve your issues in real time and process instant compensations and disbursements to your Miles Care Visa Digital Card or LifeMiles account. Traveling isn’t always perfect, and that’s okay --as long as you always have Miles Care on your side. Download the app now!
Unnecessarily complicated
I hated that the only way to create the account was opening the mail from the phone, I had my computer by my side trying to navigate to the provided activation link and crashed because the url was malformed. I was about to give up until I tried to open the mail from my phone and the app took care of the activation link, but after that it asked me to enter the password in the chat box, that was so cringe. I don’t like this app, and probably I’ll never buy another travel protection from Avianca after this, turns out that my 30 day travel only was protected for 24 hours after my departure… Simply the worst service ever.
United StatesThe best App ever!
What a deal! You can download, sign up, and use miles right away.
United StatesWon’t open
Horrible app. Won’t open. Logo just keeps spinning.
United StatesScam
This service is a scam. Registration doesn’t work so you can’t make claims. File a chargeback with your credit card.
United StatesTerrible App
I cant get past the registration. Email is being sent and Im confirming but the app itself doesnt move.
United StatesThis app is terrible
The first few times I tried to register it crashed. Once I finally managed to get my account, you can’t actually get any PDF or something reasonable to print to prove you have coverage. All it gives you is a “certificate” in a chat bubble that you can’t save. The chat feature with “alle” is cute but it’s literally all there is. Make a real app. Let me use your web site from a computer. Give me something to print to prove I have coverage!
United StatesWon’t initiate membership after paying
Don’t buy this protection from Avianca doesn’t work
United States
Bug fixes and performance improvement
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