United StatesSEE IT. SNAP IT. SHOP! Our visual search feature lets you take a photo right in our app, or upload from your library, and instantly match what’s in your photo with our wide assortment of the latest home furnishing styles. AR VISUALIZATION With Augmented Reality (AR) you can select from an extensive list of AR enabled Ashley Furniture items and see how they look in your own home. ASHLEY IN-HOME DELIVERY WITH WHITE GLOVE SERVICE, FREE FEDEX SHIPPING, ONLINE DELIVERY TRACKING (select markets) Ashley offers convenience and flexibility when ordering and purchasing items for your home. Depending upon size and weight, your products will be delivered by Ashley In-Home Delivery or FREE FedEx Shipping. With Ashley In-Home delivery, you choose the day you would like to have your items delivered and we’ll take care of the rest. Ashley will place Ashley In-Home Delivered items in room of choice, assemble, setup, and will remove all packing material so you spend more time enjoying your new purchase. In select markets, we offer real time delivery tracking. The interactive map shows where your Ashley Delivery Truck is located along with your delivery window (not currently available in all markets). SHOP OUR WHOLE CATALOG You’ll also be able to search, browse and shop tens of thousands of home furnishings items including: décor, bedding, mattresses, mattresses in a box, outdoor furniture, living room, bedroom, home office, media storage, dining, kids furniture, lighting, wall accents, and much more. STORE LOCATOR Find the closest Ashley by using our store locator. Get directions, store phone number, hours of operation, and more. ASHLEY ADVANTAGE FINANCING Ashley offers friendly consumer financing. Apply in the app, online, or visit an Ashley location to view finance options available to you.
Do Not Use the App or Website!!!!
They do automatic substitutions I wanted king size got a message that all of the products I ordered were not in stock and I got queen. I cancelled immediately. Now Fedex keeps trying to deliver, delaying my refund. I had to order items from another store! The actual store can bot help online customers! Ashley online is a complete mess!! You cannot get anyone that speaks clear english or knows what they are doing!🤦🏻♀️🤦🏻♀️🤦🏻♀️😡😭😭😭
United Statesthe worst place to buy furniture
If you are going to buy furniture, do not do it here, this is the worst furniture store I could have trusted, it turns out that if you buy the furniture here and you do not like the color, they will not change it nor can you return it, very disappointed and dissatisfied, I plan to put a claim to my bank
United StatesWhy no iPad support……
……if you don’t have a WiFi + Cellular tablet? 🤷🏻♂️
United StatesGreat customer service today
Walked in the Hoover location to look for living room suit and was greated by Terry. Nice young man, who walked us thru several options before we decided on the Amiata Leather sofa, chair and ottoman. Terry was very helpful in helping my husband and I pick the best set for what we needed. Thank You Terry for be not only a professional but having great Customer Service. U made our experience a lovely one. That’s why we only shop at Ashley Furniture. Can not wait to get it delivered so we can enjoy a beautiful comfy furniture.
United StatesCan’t login
I’ve had the Ashley’s app for over a year now. It always signs me out and then says my password is wrong. When I go in to reset my password the verification email never goes through. I’ve checked spam/trash and still nothing. It’s definitely annoying. I like the furniture though :)
United StatesApp not working
Closes immediately. Updates not helping
United StatesCustomer Care is Awful
I would leave zero stars if it were possible. We purchased a couch and after 6 months the fabric completely loosened and waved. We purchased a warranty with the couch however the customer care team is completely useless as they said this was “normal wear and tear”. I’ve bought couches from wayfair that hold up better. The store managers and customer care team do not work cohesively and give conflicting information to the customers when issues with their product arise. The store will sell you a “warranty” and say it covers everything under the sun but when you go to excercise the warranty, they will defer to customer care who will then argue that the incident is not covered. Horrible customer service, and lack of integrity in their business model and product.
United States
This version contains feature enhancements and major bug fixes.
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