App is deprecated.Last check on May 12, 2024.
publisher
category
price
Freestore
Reviews
2.5 (7)
United States
Description
"Xerox ® Support Engage provides direct access to support tools & resources including chat and video calls with Digital Support Experts. About XEROX® SUPPORT ENGAGE Support Engage is a comprehensive, end-to-end application for getting access to Xerox Support. Through a simple, conversational interface you can get answers for the range of Xerox devices. The app gives you access to: • Diagnostic troubleshooting tools (guided help) • A multilingual intelligent Digital Agent enabled to answer a wide range of technical problem resolution questions • The extensive and authoritative Xerox knowledge database for technical support • Access via chat to live Digital Support Experts via an algorithm which matches you to the best available expert • Audio and video chat with live Digital Support Experts who can provide further support in real-time NOTE: Digital Support Experts are provided the transcript of your Digital chat at the beginning of your session so that you will not have to repeat the issue or question to the live expert."
Category Ranking
Review Breakdown
Screenshots
Download & Revenue
About
Bundle Id
com.xerox.connect.isupportMin Os. Version
11.0Release Date
Wed, Nov 27, 2019Update Date
Wed, Oct 14, 2020Content Rating
Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
119.07MBHas Game Center
NoFamily Sharing
NoSupport Passbook
NoWhat's New
version
1.1.22updated
3 years ago• Improved messaging during live agent transfer. • Minor bug fixes.
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