With a few clicks, this app will allow you to register your order and do a fast check-in before your arrival to the cargo facility. Upload your information, receive status notifications, avoid long lines, reduce your waiting times and simplify the whole pickup and drop-off process.
Problem with the app.
Why is the app not working? I have had a problem accessing the app to input the information required during pre-check in for the past week. Is there anything be done to address the issue?
Wow!
Contacted MAESTRO cargo on my way to the facility and was told freight had not arrived so didn’t waste my time like I do at Alliance. Great tool!! Bobby Owneroperator
MAC Customer Service Agent
I installed the app because I’m just one of those people that wants to know how EVERYTHING works. I’m also apparently one of only a few agents that prefers scheduled appointments and mobile check in. I’m also a truckers daughter and understand that the drivers want to get in and out ASAP. Appointments and mobile check in allow me to get that done faster because I can check customs clearance, payments, availability and have almost everything ready before the driver arrives. A lot of days our scheduled appointments are taken. So this app is great since it still lets me get things ready ahead of time. I just wish more drivers would use it. I can’t do anything without the AWB #’s so I hope more drivers start using this app.
Wow!
Contacted MAESTRO cargo on my way to the facility and was told freight had not arrived so didn’t waste my time like I do at Alliance. Great tool!! Bobby Owneroperator
Not able to log in
Created account online and I’m not able to log in on the app. Keeps saying invalid user.
Stuck
It would be nice to be able to have an option to cancel a pick up or delivery ourselves. I checked in in one airline at 9am and it was stuck in the same screen for days. Sometimes the airline won’t refresh their system for hours or days.
Connect effortlessly with agents.ID Validation
Subscribe our newsletter and get useful information every week.