United StatesReturns Management App Got an online purchase that you don’t want? Return it with just a few taps from home. We’re the only app that returns your purchases for you. Printing return labels. Packing boxes. Long lines at the post office - we’ll take care of it all. Here’s how it works: 1. Add your items to the return bag. 2. Schedule your pickup. 3. We print. We pack. We send it back. You get your refund. Key Features/Benefits: Save money You’ll get your refund so you can spend it on what counts—stuff you actually want. Save time No more taping. No more boxing. No more printing labels. No more trips to the post office. Don’t waste time with returns when we can do it for you. You’re welcome. Get organized Sign in with Gmail to view your online purchases. Have your detailed order info all in one place - handy right? Flexible pickup schedule Schedule the time and day of your pickup up to 7 days in advance. Our friendly group of drivers will collect your returns from your doorstep. Real Time Tracking You can track your pickup every step of the way! Say goodbye to wondering if your package made it back to the retailer or if your refund is on its way. Download ReturnQueen now and simplify your returns with just a few taps.
Best service
This is the best service around!,
United StatesDrivers late, packages stolen
The drivers are always significantly late, could be 4 hours after scheduled. Packages get stolen because I have to leave before the drivers come and Return Queen takes no responsibility. You need to add every individual item to and order. Their email scraping doesn’t work. Using this service is so much harder than just going to the post office.
United StatesBad service
I spent $7 to ship an amazon order back to where i got it from, package it correctly and put stamps on it, and the person who came and picked up the package brought it back and I never got a refund even after asking for one.
United StatesUsed to be amazing, but I’ve been having issues
I absolutely love the idea of this app and it’s been so valuable to me as a person with ADHD and no car to take returns to the post office/Amazon store/etc! But recently, I’ve had multiple issues of returns not getting sent in for several days or even a few weeks after the return pickup, and I’ve had to nudge the customer support team to get answers. Part of the appeal of this service is you don’t have to be on top of sending in every individual return — but I’ve spent so much time trying to troubleshoot returns recently. When I have to track my returns daily, contact retailers to find out if they even got the return, and try to figure out why one item from an order wasn’t dropped off at the UPS store, or why over a week after pickup the return hasn’t been mailed in yet according to the tracking, it becomes more stress and takes more time than it saves. Please get it together, RQ! I’ve been a fan for so long, and I want to keep using and loving this service. (Also, like other reviews have said, having to constantly sync your Amazon account and then wait for orders to show up is pretty annoying, especially when this is all about convenience and saving time!)
United StatesGreat Idea
Great idea and great service but for some reason the app constantly needs me to resync especially with Amazon which makes it annoying that I almost always have to enter my orders manually. As soon as that’s fixed it gets a 5 star. One more thing would be a great addition if there was a tracking system on your end so we know where it’s holding in ur hub
United StatesAmazing, Except…
So, I love this service 90% it works as you would hope. One annoyance is I need to resync Amazon every single time I use the service. Additionally, it sometimes doesn’t put all the items purchased into the app, even with syncing. Otherwise I’ve asked for a RQ return bag to be left during next pick up because they took my bag and didn’t leave me a replacement 5 pickups ago - they’ve never done so. So, overall 90/100.
United StatesLife changing service
ReturnQueen has saved me so much time and hassle. The app and the service is easy to use. No more taping up boxes and labels and lugging stuff to the post office or ups store.
United States
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