United StatesRestaurant owners worldwide can now freely download this amazing app for their smartphones and tablets to ease up the process of taking online orders. We have created the world’s simplest online food ordering system to be used by small and medium restaurants. This app transforms your smartphone or tablet into an order-receiving machine and streamlines your process of taking online orders for both pickup and delivery. Note: To be able to use this app, you need to login with your given restaurant’s username and password. Use the login details obtained from your local partner or get this yourself from the admin area of your restaurant account. If you don’t have an account you may get one from a local partner or contact us. How it works: ========== After you put the “Order Online” button on your website or your Facebook page your customers can place orders. You will be able to take all orders straight on your smartphone or tablet. This orders-taking app turns your smartphone or tablet into an order-receiving device and gives easier and better control over the order-taking process. Each time a customer places an order via your website or your Facebook page, you will get an audio notification on your smartphone/tablet. After clicking on the pending order, the tablet will display all relevant details concerning the order: customer details (name, phone number, address) and delivery details (address etc.). You fill in the estimated time of order pickup or delivery, click accept and start cooking. Your customer will instantly receive an email with the confirmation of the order, together with the estimated time for pickup or delivery. Features: ======= - The assigned tablet or smartphone becomes an order receiving machine - You receive orders from your website widget or the Facebook app - You receive visual and sound notification when orders arrive on your smartphone or tablet, even when the app is closed - You can view customer and delivery details: name, phone number, address, client location on the map - You can view order details: product name, quantity and price, payment method, delivery or pick-up instructions - You Accept or Reject new orders: confirmation is then sent to your customer in an email - You set delivery or pickup time: this info is added in the confirmation email received by the customer - You can receive special request about ordered items, for example: gluten free, no pepper - You can receive special request about the delivery, for example: buzzer not working - User friendly: displays all orders and other important details at a glance, in a single screen
Advanced order taking? Not so simple
I signed up for this service in anticipation of my opening night selling pizzas. I advertised online preorders to customers based on the perceived abilities of this app and its connected service through GloriaFood. However, there is no organization to the order process once placed by a customer. This app prevents you from viewing any advanced preorders until the time your restaurant opens, meaning you are completely in the dark about your pending orders until the kitchen opens. The result is that all preorders flood in at once, with no priority, ability to restrict orders placed for the same time slot, or even to mark them as completed once fulfilled by the kitchen. Additionally, customers looking to place an advanced order for pickup outside of dine in hours are met with a red warning banner indicating the restaurant is not open for dine in, leading customers to believe they cannot place orders and resulting in a loss of sales. And of course, technical support was no help with any of my concerns (which I raised in advance) and would not provide a refund. I would have been better off having customers text me their order than use this disorganized app. Buyer beware.
United StatesExcellent App
I'm a web designer and agency owner looking to better serve the needs of my clients. This app is great for those involved in the restaurant business. However a new bread of food service is growing, the personal chef and on this category the food is prepared on a different time table. It would be nice if on the pick up time is also included an option on the customer’s side on when they need the order for. Ex. Calendar in which the chef could accept and coordinate time of delivery. Also, I had to create a new cuisine for one of my clients and was unable to add a pic to it. When I finished the restaurant set up the top banner was already set to a pizza background. I don’t see where to adjust that top banner to customize it. Otherwise, highly recommend for the regular restaurant and I love the ease on order receiving and letting the customer know how soon they can pick up or their food will be delivered.
United StatesHaving problems opening the app today
Been using tHis app for the last few months perfectly, all of a sudden when I open the app it crashes
United StatesAwesome app
Great for online ordering
United StatesGreat app driving our business
We have been using this app for 5 months and we love it. Our customers also love it. Take out has been growing week by week. It is very easy to setup, customize and test before using.
United StatesHow doYou sign up?
How do you sign up ????
United StatesOwner
It’s connected to the wifi but it still goes offline. It’s been happening a lot lately causing us to miss orders. It’s so frustrating
United States
Bugfixes and performance improvement
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