Save yourself time with "my Excitel" app through changing your details, online payment, requesting payment collection, basic troubleshooting and escalating on connectivity issue. Billing - View your plan - View your Internet connection expiration date - Pay your plan online Manage Your Account Information - View Account information - Change your self-care password - Edit your contact phone number and e-mail address Troubleshooting - See global issues, affecting wider area - View your "Last Attempt Failure Detail" - "Reset MAC" of your Internet connection Appointments - "Request Payment Pickup" through single button Contact Us - Create Case with issue report
They never resolve any issue from the app.
You can just create a ticket or something but they’ll never work on it.
United StatesCheat with customer and misbehaving with customer
Ye log recharge khatam hone k baad call p call krke presan krte h or agr khi shift krna hoto pese mangte h or complaint’s likhane k baad bi uspe koi action ni lete h or fir number p day m 100 baar call krte h taki customer ko presan kr ske or or fir baad me no ko eating p hi Sal dete h
United StatesVery very bad service
They call u every day for renewals and then when it comes to speed a basic youtube video also buffers at 200mbps Customer care if rubbish No contact point Staff is rude after u purchase the service Requested them to change the router Since 6 months they are checking only not even once any person has visited to check
United StatesWorst service provider
Once you raised a ticket they will call you and say now we have rectify the error but nothing is done
United States
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