United StatesGuru captures and organizes your team’s knowledge for just-in-time access from Salesforce, Slack, and other web applications and on the go. With Guru, the knowledge you need to do your job is always at your fingertips. Guru’s iOS app empowers customer-facing teams to get the context they need to respond to sales inquiries, support questions, and other client communication. Use Guru to find and share collateral, support content, and troubleshooting guides to improve CSAT and resolve issues faster. Guru’s iOS app ensures the information you need is accessible wherever you have your phone.
Love the service hate the app
I love Guru, their website, Google chrome extension, however I hate the app. It doesn’t allow you to do anything apart from viewing the articles. What about editing them? Creating new collections, new cards, etc.
United StatesApp is worthless
This app is really outdated and doesn’t give the same vibe as the web version. Do not recommend, at all.
United StatesGreat site - terrible app
The website and service is so good, it’s bizarre how bad the app is. This is one of my favorite sites but the app is worthless and basically non functional. You can only search. You can’t switch between workspaces/teams. I don’t know why they decided to put zero effort or results into the app. It would be great if Guru was accessible on mobile.
United StatesBad app great desktop app
This app really needs work. Developer probably knows, but it’s a dealbreaker for our company. We need to be able to look up information on mobile effectively and efficiently and this app doesn’t allow us to
United StatesView only, no management features
It appears you can only view contact but not update or manage any of your cards or collections.
United StatesNo deep links
You guys have to get deep links working. I shouldn’t have to sign in on mobile web to open a card when I have the app installed.
United StatesLooking at the other review like 😒
It is a beautiful knowledge-based system. I love them, and everyone needs them, even if you don’t know them. If you don’t like the app, try the site or the chrome extension. This allows you to create a knowledge base system and have to access it on multiple platforms outside of iPads and Safari. It probably is my only complaint but other than that, because it’s free, and it’s so tacky to complain about a gift. I like to keep everything on record and be able to search for it, just like when I deal with other entities, and they have a history and database on how to deal with me and what information was conveyed to them regarding our relations Guru docs allow me to manage: Allows me to manage my human experience in this life from A-Z, along with my elderly parents: - Bills - Mail - Doctors’ appointments - Medical history - And any other documents that I need to reference quickly. When I mean A-Z, I mean it. It is like having a digital notebook that you can break up into multiple sections within a section, especially for people like me who have ADHD and deal with everything that life intertwines with on a different level than most people. I like to go to my Guru Docs like most of us use Google to reference things. With the integration with Google docs and HubSpot (Free), you are a winning dream team for organization at no cost. Once you see what it is worth, you’ll be down to pay for the regular services that allow you to integrate more. Please make an iPad app and Safari extension because Google Chrome does take up a lot of bandwidth. This is definitely ideal for remote students, employees, freelancers or just anyone who is seeking to be organized in todays world.
United States
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