Official FreeScout helpdesk client for iOS. To enable push notifications, install "Mobile Notifications" module in your FreeScout help desk. When this app shows "FreeScout Would LIke to Send You Notifications" dialog, make sure to click "Allow", otherwise you won't receive push notifications. If you experience any problems when using the help desk inside of the app, please contact your help desk administrator, as this app is not responsible for any issues related to your FreeScout installation.
Just an app
It is just a wrapper that allows push notification. You need the push notification module. Totally worth it. I wish it had a cache delete button. Because we have some theme changes. But it works great. The button are Done, back and forth. The minimum you will need.
United StatesUse the web app
I love freescout but don’t use this crap app. Just add freescout to your homepage using the share button, the web app is better than this thin wrapper that does more harm than good. Again, freescout is amazing but this needs some updates to be considered usable.
United StatesBuggy and no notifications
It seems like this app was built for iPhones pre-notch. It does not fit correctly on my iPhone 13 screen. It also zooms in on text fields when you tap them making it very annoying to use. There are some strange buttons on the bottom of the screen that seem to behave erratically as well including a “done” button that will log you out of the app for some reason. Definitely needs polished before it is usable.
United States
- Improved UI on the new iOS versions.
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