United StatesFirst Due Mobile is finally here! Be notified, arrive safely and understand your scene like never before. First Due Mobile includes: -Incident tracking and notification -Emergency response specific routing -Integrated Assessor, Building Department and Fire Prevention data! -Quick size-up on every building -Detailed pre-plans on every building including residential! -Pre-Incident Planning & Mapping -Chat for easy communication with your team -Incident statusing and responding functionality -Live unit and team member tracking during incident
Changed the way we operate
First Due has changed the way our entire region operates. As a driver, I can look at the first couple turns while heading to the apparatus. From the bucket, it has encompassed situational awareness and the team concept with the ability to see and communicate supplemental incident notes, preplan information, hose stretches and any hazards from the aerial view. From the officer’s standpoint, with just a couple key strokes, they have access to water supply information, strategies, tactics, maps, photos, other units locations, and a wealth of information once reserved for research on the web. The biggest thing that has impacted operations in my 30 year fire service career.
United StatesFirst Due Improve
The app has come a long ways from the beginning. The current 3.1 rating does not give it justice.
United StatesNot a fan
Doing the fire and ems reports isn't cool at all. The reports don't auto save, half the time you click save with the apparatus staff and it doens't save. Frustrating. Nothing shows red, so you don't know what's required. You have to constantly click on submit report to see what's missing still. Could be way better.
United StatesSnake Oil App
I can’t believe this app is used by Fire departments, especially ours. Late dispatch notices, I select the units I want to be dispatched to and it still notifies me for units not in my list and not at my station. I’ve turned it off completely and just use my pager now. I miss Active 911.
United StatesIssues with scheduling on mobile app
The application is very useful in everyday use. However in the last update. The scheduling feature became inoperable
United StatesIssues With Loading
I have had this app going on two months. At first it worked great now after a while it takes forever for the app to load and sometimes it won’t even open. Thankfully we still use Active911 so I just open it and use it. Absolutely frustrating.
United StatesWorks Great!
Love the app! It always is very accurate!
United States
- Updated the fire inspections module user interface to have the same user experience as you can have on a web browser. - Fixed an issue with menu index access. - Corrected hydrant icon size between Google Maps and ESRI maps. - Enhanced our user experience by adding haptic feedback when changing your response status, and also updated how we show the "create dispatch" option. - Updated our UI to avoid allowing users to respond to closed dispatches. - Added an indicator for the amount of unread messages in our chat section.
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