The Facility Issue Reporting (FIR) app provides local leaders of The Church of Jesus Christ of Latter-day Saints with the ability to report and review facility issues electronically. This streamlines the reporting, viewing, and resolution of facility issues.
Not working
When I try to report an issue, it says “ERROR: program is required” and will not submit. I have filled all fields.
Only the chosen can give feedback.
Good to know only those with certain callings can give feedback on our buildings. Our Stake won’t fix anything!
Great Tool
Works great and the area facilities coordinator is prompt on responses. Great tool to have at my fingertips.
Useless — No Access!
I have been Ward Building Cleaning Coordinator and Stake Technology Specialist, but have had no access to the FM Group to get things fixed. It is maddening — even more so because Church app developers do not respond to input, feedback, concerns, problems, and pleas for app fixes.
Serious bugs since recent update
Everything is broken since the last update. Facilities are HARDER to find, and every time I have to make a selection such as facility location or type of issue or add a photo, all my previously entered data disappears and it won’t let me type it in again. I can’t find a way to reach out to the app developer; it just takes me to the Church website. I’ve tried 10 times to input a single repair issue and can’t complete it because what I’ve already entered disappears in the middle. Please fix the app!
Access Denied
Just the President, not the presidency. Makes no sense. This just adds more of a paper trail. Let the whole presidency of the Elders Quorum and Relef Society and the Primary. Just a thought. Even the Emergency Preparedness Specialist.
Works when it works but forget Sunday’s
Lack of bandwidth? It freezes up on Sunday’s along with the church website. Frustrating.
Bug fixes
Subscribe our newsletter and get useful information every week.