Description
The Esri Support app brings Esri’s self-help resources, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and solutions to technical issues. 2. Navigate to product support pages and important featured content. 3. Explore the GIS Dictionary, SDS content, and other support resources. 4. Contact Esri Support directly by phone, submit case requests through a web form, or chat with us online. 5. Learn more about how to get support and the benefits of Premium Support. 6. Check on the status of your existing support cases, view your case history, review resolution notes, and more through the My Esri portal. Get the app to access the full features and functionality of Esri Support App anywhere, anytime.
Category Ranking
Review Breakdown
Screenshots
Reviews
Great app, but missing some key functionality
The app is great and the AI chat bot is really cool. But the app is missing some key functionality. There is no search function for the technical articles, which is a hindrance for searching for related information. Also, there’s no SAML login option for organizational accounts.
Ran.D.KcThu, Mar 14, 2024
United States
need account
good grief! not everything is about the bottom dollar esri. can’t the app at least be free and open to all???
Empty NowWed, Mar 6, 2024
United States
Very effective finding technical support on the go
I find this app effective specially when i am on outside and need to find answers of issues .
Ashad9alifMon, Apr 18, 2022
United States
Download & Revenue
About
Bundle Id
com.esri.esrisupportMin Os. Version
13.0Release Date
Fri, May 3, 2019Update Date
Mon, Apr 29, 2024Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
28.58MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
EnglishSupport
What's New
version
7.10updated
4 days agoMinor updates and enhancements.
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