DS Solutions

DS Solutions

App Report, Market and Ranking Data
category
price
Free
Reviews
3.3 (7)
United States United States
Description
Ducted Systems Solutions (DS Solutions) mobile app makes it easier and convenient to view unit-specific information and connect with tech support. The DS Solutions app is a free app that provides service technicians with all available information while servicing or troubleshooting a unit for Commercial and Residential product lines. Access information by scanning the QR label on the rating plate or entering the serial number of the unit. Take advantage of the following features available for all units: Nomenclature, Literature (technical guide, installation manual, and wiring diagrams), Parts List, Product Registration and Claims Tracking, and Contacts (sales and tech support).

The app gives detailed information and contact information technicians need to for troubleshooting support on or off the jobsite, saving them time and ensuring they have the support they need.
Category Ranking
Not enough information to display the data.
Review Breakdown
Not enough information to display the data.
Screenshots
Reviews

Easy to use

Able to get install instructions and warranty info.

Plove12345Mon, Feb 26, 2024
United StatesUnited States

Worthless

Unresponsive, will not allow to use mail function,when you attempt to mail support from app, takes you to an account page that does nothing but show you “account added”. Great way to make techs mad and customers cold.

Duffy gh GGSat, Nov 19, 2022
United StatesUnited States
Download & Revenue
DOWNLOAD N/AApr 2024Worldwide
REVENUEN/AApr 2024Worldwide
download revenue
About
Bundle Id
com.jci.btns.navigator.prod.external
Min Os. Version
10.0
Release Date
Wed, Feb 5, 2020
Update Date
Mon, Dec 18, 2023
Content Rating
4+
Has IMessage
No
Support Watch
No
Support Siri
No
File Size
185.13MB
Has Game Center
No
Family Sharing
Yes
Support Passbook
No
What's New
version
2.1.13
updated
4 months ago
- Superheat/subcool calculator now includes R454B. 
- Submitted start-up & critical reading sheets will now be automatically emailed to the user submitting these documents.
- Minor bug fixes
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