Description
With Agidesk, the client can control all of its clients' requests, manage service deadlines, measure the operational efficiency of its team, service costs and the level of satisfaction of its clients. Get to know some of the features of the application in the requesting version: 1) Open tickets/tickets; 2) Monitor the progress of requests; 3) Interact with the calls; 4) Check the status of tickets; 5) Approve requests; 6) Check the status of requests made by other people on the team; 7) Register comments, upload files; 8) Mark the calls as resolved; See below some of the main features of the system in the web version: 1) Personalized service portal (customer focused); 2) Opening and monitoring of Tickets; 3) Advanced control of deadlines (SLAs); 4) Help center with FAQs and tutorials; 5) Notification flows; 6) Approval flows; 7) Task and project management; 8) Management of contracts payable and receivable; 9) Cost control of services and projects; 10) Management of indicators; 11) Satisfaction surveys; And much more...
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About
Bundle Id
com.agideskMin Os. Version
16.2Release Date
Mon, Apr 26, 2021Update Date
Tue, Mar 19, 2024Content Rating
17+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
17.91MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
PortugueseSupport
What's New
version
3.1.16updated
1 month agoFix for cases where the contact does not have at least one related customer.
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