PromptSmart Pro Remote Control is an optional, companion app to the PromptSmart Pro teleprompter app (subscription required) that lets you control the scrolling of your content with a simple tap of your finger to move it forward or backward, start/stop your presentations, and return to the beginning via a WIFI connection or mobile hotspot. The Remote Control allows you to mirror the screen of your prompter display so that the content of the teleprompter display can be viewed and re-positioned from a distance. Two iOS devices with a history of connection will learn each other and connect more easily afterwards. If the remote screen sleeps, the connection will automatically be re-established once the remote control app is made active again (after a few moments).
Hot. Trash.
This app is straight garbage. If, and I mean IF it connects at all it’s so buggy and laggy that it’s useless when it does actually connect. I literally had it trying to connect to the associated iPad, which was literally 2 feet away, for 35 minutes. I know it was 35 minutes because I recorded an entire script, manually having to move the teleprompter screen on the iPad because this app never connect. At all. It saw the script. It saw the iPad but just sat there trying to connect. Hot garbage. I’m glad I tried the one month free trial before paying for this mess. Get yourself together.
Not a Pro Feature
If you think you’ll look like a pro on set using this feature, you are sadly mistaken. This feature should be pulled until they can make it work reliably. It’s a stain on an otherwise fine product (the PromptSmart app).
What happened???
App use to work but with the release of 3.0 it doesn’t work and ruined my shoot day. Ever since they went to a subscription model things have gone down hill.
Doesn’t connect
With this new version of the remote control app, it doesn’t connect to my prompter iPad at all. The previous version worked fine.
Remote Not Connecting.
It used to work, but stopped working randomly. Tried everything including reinstalling apps multiple times. Please fix ASAP.
Works
Weekly, connect my iPad PromptSmart Pro Remote to my iPod teleprompter. Sometimes I use the Pro Remote on my iPod to connect to my iPhone teleprompter. I have used iPod, iPad, and iPhone interchangeably PromptSmart and the remote for years. It’s worth 99% of the time.
RUN to a different solution
I can not begin to express how much I detest this company. The app is constantly crashing and now they're jacking the price of their subscription by 3X. Just cancelled my subscription. I'll find a different company that makes a product worth supporting. Garbage.
-Mobile support for PromptSmart Enterprise users -Maintenance and stability enhancements
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